Part Time Floor Supervisor - Market Mall. Calgary

Calgary, AB, Canada Req #86

Monday, November 20, 2023

Why The Latest Scoop (TLS)

Founded in 2004, TLS is a Vancouver-based female-owned company. We are a lifestyle concept store with a curated unique mix of products: fashion, furniture, home decor, accessories, footwear, stationery, and gifts. Our stores are beautiful, textural, layered, and dimensional, representing a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.

A likeminded individual with a VIBRANT COLORFUL PERSONALITY! You love coming to work, smiling, laughing, and having a good time. Your glass is always half full, and you are not stopped by the mountain in your path. You genuinely love connecting with people and are not shy to strike up a conversation or strike a pose! You love clothes and have a true passion for making people love themselves and embrace their individuality! Floor Supervisors work closely with the leadership team to drive the common goal of maximizing sales by creating world-class experiences for our clients and employees.

Our Culture

Our sales culture lives through our Purpose, Core Values, and Guiding Principles. Our industry-recognized Scoop Training Academy, offered to all our employees, will give you the tools to deliver the customer experience that has come to be expected. We reward you for having an amazing time creating experiences that our clients will remember and continue to come back for!

You’ll make a serious impact through TLS “Values”

GIVE A DAMN – PUTTING PASSION INTO YOUR LIFE AND WORK TO DRIVE RESULTS

1. Drive Key Performance Indicators (KPI) results for your Store through the performance of yourself and by leading and coaching others.
2. Achieve consistency and cohesive brand image by living our values and driving our principles.
3. Dress as if you are going to a fashion show and do it again tomorrow.

GO TEAM SCOOP – WE WORK AS A TEAM IN ALL OUR TASKS

1. You are a part of “TEAM SCOOP”; this means you support your teammates and do your best to help others learn.
2. Feedback is good and constructive; don’t shy away from giving it.
3. Be open-minded and approach all tasks with a can-do attitude.
4. Responsible for ensuring hiring and training of all staff.

BE GENUINE – COMMUNICATION IS ESSENTIAL IN HUMAN CONNECTION

1. Be genuine in all you do and help your customer from your heart. We want our clients to be amazed by your genuine, honest approach to styling them.
2. Encourage others to be genuine.
3. Committed to creating TLS company culture within the store and imparting it onto employees.
4. Nail the delicate balance between sales and service.
5. Foster a culture dedicated to delivering world-class client experiences.
6. Ensure that the store environment is inspiring and our product is easily accessible.
7. Champion the operational systems that allow our stores to function effectively.

RADIATE ENERGY – WE TAKE ON TASKS WITH ENTHUSIASM AND INTENT

1. Be YOU! Fun, outgoing, and beautiful as you are!
2. You are enthused by your customers' experience, and when your store(s) doors open, your intent is to create amazing customer experiences.
3. We believe that exceptional leadership drives exceptional results.
4. We believe that a company based on customer loyalty is a successful one.
5. We will promote the financial success of each store as well as the company.
6. Create a welcoming environment where our team can achieve both personal and career goals.
7. We will show honesty, care, and integrity to everyone who interacts with our company.
8. We will ensure all our policies are ethical and fair to our team and customers.

Requirements

• VIBRANT COLORFUL PERSONALITY!
• Trend Setter, Natural born leader, People Obsessed.
• Solutions-oriented mindset.
• Proficient with POS system and TLS policies & procedures.
• Understands TLS sales targets, goals, and expectations.
• Restock products as they sell.
• Comply with inventory control procedures.
• Team up with co-workers to ensure proper customer service.
• Build trusting relationships with customers.
• Training to develop your career in retail.
• Performance recognition.
• Personal sales are rewarded with free clothing.
• Achieving store sales targets is rewarded with Scoop Bucks redeemable for free merchandise.