Filson Retail Sales Associate - Vancouver - PT

Filson; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Filson is seeking a dedicated Sales Associate in Vancouver to enhance customer experience and achieve sales goals. The role encompasses handling store operations, maintaining merchandising standards, and delivering exceptional service. Candidates should possess a high school diploma and solid customer service experience, contributing to Filson's legacy of quality.

Benefits

Potential monthly bonus based on store performance

Employee hiring referral bonus

Paid Time-off for FT employees

Medical, dental & vision for part-time employees

401k with company match

Employee assistance program

Pet Insurance

Complimentary employee bag after 90 days

Qualifications

• Experience in customer service environment required.
• Must have high school diploma or equivalent.
• Ability to work weekends, holidays, and evenings.

Responsibilities

• Build a service book of clientele.
• Achieve daily and weekly selling goals.
• Maintain store merchandising standards.

Skills

Customer service

Communication

Team player

Merchandising

Education

High school diploma or equivalent

Job description

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

The Sales Associate is responsible for supporting the Team through personal selling achievements and the store's day-to-day operations, as well as helping market Filson’s high-quality products by upholding strong visual merchandising requirements. The Filson brand is built on a reputation of excellent product quality, performance and associate knowledge, and this position serves to provide exceptional customer service and team empowerment.

Responsibilities:

• Build a service book of clientele.
• Provide a luxury experience to all store clientele.
• Achieve daily and weekly selling goals
• Develop and maintain strong knowledge of the Filson product.
• Perform duties related to opening and closing store.
• Maintain store merchandising standards per VM guidelines.
• Stocking and maintaining size-runs on sales floor.
• Keeping store appearance to the Filson standard.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
• Other duties assigned as needed.

Qualifications:

• Must have high school diploma or equivalent.
• Experience in customer service environment.
• Friendly and outgoing; service mentality.
• Strong communication, both verbal and written skills.
• Committed to superior service.
• Energetic, dependable and a team player.
• Merchandising and visual sales floor skills.
• Motivated and results driven.
• Ability to work weekends, holidays and evenings.
• Basic math skills, register experience is a plus.
• Must be 18+ years old

Requirements

• Able to stand for 8 hours
• Able to lift and carry 30 pounds
• Able to reach overhead
• Able to pull clothing and luggage from shelves
• Able to bend, kneel, or stoop

Sampling of Total Rewards Program:

• Compensation type: hourly
• Compensation:
  Compensation can be negotiated based on previous experience & qualifications.
  
  • Starting at $17.85 CAD per hour
• Potential monthly bonus based on store financial performance. See current bonus program for eligibility.
• Employee hiring referral bonus
• Paid Time-off:(For FT status employees that work over 30 hours a week)
  • 10 Corporate Holidays
  • Paid Vacation days (accrued)
  • 2 Volunteer days
• Medical, dental & vision (For employees that work over 20 hours a week)
• 401k with company match
• Employee assistance program
• Pet Insurance
• Complimentary employee bag at 90 days of employment

Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

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