Field Technician

Atek; Montreal; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading environmental monitoring company in Montreal is seeking a Field Technician to install and maintain environmental monitoring equipment. The role involves routine maintenance, troubleshooting, and providing technical support to customers. Ideal for entry-level candidates with strong problem-solving skills and technical expertise. This full-time position offers a salary range of CAD 40,000 - 50,000 per year.

Qualifications

• Entry-level position focused on field technical support and equipment maintenance.
• Experience with environmental monitoring technologies preferred.

Responsibilities

• Install and configure environmental monitoring sensors and equipment at customer locations.
• Perform routine maintenance and calibration of equipment to ensure accurate data collection.
• Troubleshoot and repair equipment malfunctions, either on-site or remotely.
• Collect and analyze data from monitoring equipment, identifying any anomalies or trends.
• Provide technical support and training to customers on the use and maintenance of ATEK's equipment.
• Maintain accurate records of service calls, installations, and repairs.

Skills

Technical expertise in environmental monitoring equipment and technologies

Strong problem-solving and troubleshooting skills

Excellent communication and interpersonal skills

Ability to work independently and manage time effectively

Tools

Google workspace

ATEK Platform

Job description

Join to apply for the Field Technician role at ATEK

ATEK is a Canadian company specializing in environmental monitoring solutions for the life sciences sector. We provide innovative, reliable, and compliant systems that help organizations safeguard their sensitive products, maintain optimal environmental conditions, and simplify regulatory compliance.

Role

• Installs, maintains, and repairs ATEK's environmental monitoring equipment at customer sites, ensuring accurate data collection and customer satisfaction.

Responsibilities

Install and configure environmental monitoring sensors and equipment at customer locations.

Perform routine maintenance and calibration of equipment to ensure accurate data collection.

Troubleshoot and repair equipment malfunctions, either on-site or remotely.

Collect and analyze data from monitoring equipment, identifying any anomalies or trends.

Provide technical support and training to customers on the use and maintenance of ATEK's equipment.

Maintain accurate records of service calls, installations, and repairs.

Adhere to safety protocols and industry best practices.

Key Processes

Equipment installation and configuration.

Preventive maintenance and calibration.

Troubleshooting and repair.

Data collection and analysis.

Customer support and training.

Key Skills

Technical expertise in environmental monitoring equipment and technologies.

Strong problem-solving and troubleshooting skills.

Excellent communication and interpersonal skills.

Ability to work independently and manage time effectively.

Report To

Operation Manager

Tools

Google workspace, ATEK Platform

Document To Maintain

Service Reports : These are crucial for tracking customer interactions, equipment serviced, and work performed.

Number of Service Calls Completed : This measures the technician's productivity and workload.

First-Time Fix Rate : This indicates the technician's efficiency and expertise in resolving issues on the first visit.

Sensors installed per week

Sensors calibrated per week

The Pay Range For This Role Is

40,000 - 50,000 CAD per year (Montreal)

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Manufacturing

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