Field Technician

Benchmark Data Solutions; Grande Prairie; Remote; CAD 60,000 - 80,000; Full time

Job summary

An Alberta-based communication firm is looking for an experienced Field Technician. Responsibilities include installing and servicing communication equipment at remote sites, ensuring safety compliance, and managing inventory. The ideal candidate has a background in telecommunications or IT, enjoys travel, and is safety-minded. The position offers competitive compensation and comprehensive benefits, alongside a collaborative team environment.

Benefits

Competitive Salary

Northern Living Allowance

Comprehensive Health & Dental Benefits

Company-provided Truck and Equipment

Paid Vacation

Qualifications

• Proven experience in telecommunications or IT.
• Willingness to travel to remote drilling sites.
• Motivated to learn new technologies and share ideas.

Responsibilities

• Confirm schedules with customers.
• Install equipment including intercoms and satellite dishes.
• Manage customer site inventory.

Skills

Experience in telecommunications or IT

Comfortable with heights and climbing rigs

Proficient in software and hardware troubleshooting

Effective communication skills

Team-oriented and safety-minded

Job description

Benchmark Data Solutions is an Alberta-owned and operated company with over 20 years of experience providing remote communication services, primarily to the oil & gas industry. Our team-oriented, people-first approach focuses on leveraging cutting-edge technology to meet our customers’ needs while maintaining a safe and supportive work environment for our staff.

We are seeking a skilled and experienced Field Technician with a background in telecommunications or IT to join our team. The position offers a Northern Living Allowance and competitive benefits.

A Day in the Life:

• Confirm schedule with customers.
• Prep and load equipment at the shop, using your company-provided truck.
• Travel to locations (typically 3-6 hours one-way).
• Complete all required pre-job safety paperwork.
• Safely and efficiently install equipment (rig intercoms, cellular boosters, satellite dishes, etc.), keeping a clean and organized workspace.
• Check in with the customer, test equipment, complete inventory paperwork.
• Head home or stay overnight at a hotel to avoid driving tired.

Key Responsibilities:

• Complete safety documentation for every job site, including Pre-Job Assessments and Inspections.
• Install and service rig intercoms, cellular boosters, satellite dishes, and portable cellular towers.
• Manage and organize customer site and staging area inventory and equipment.
• Maintain cleanliness and readiness of shop supplies and equipment.
• Process service tickets and related documentation promptly for accurate invoicing.
• Keep all company property, including truck, tools, and equipment, in top condition.
• Work with and manage specialized equipment and hand tools.
• Perform additional duties as required, including travel and overnight stays in camp or hotel accommodations.

Qualifications:

• Proven experience in telecommunications, IT, or a similar field.
• Willingness to travel to remote drilling and completion sites.
• Comfortable with heights; climbing rigs (derricks) up to 160’ is required.
• Team-oriented and safety-minded, with a focus on personal and team safety.
• Proficient in computer software and hardware troubleshooting.
• Motivated to learn new technologies, open to coaching, and willing to share ideas.
• Professional, courteous communication skills for customer interactions.
• Available for overtime, including evenings, weekends, and on-call as required.

Why Join Benchmark?

We are a close-knit, entrepreneurial team that values collaboration, growth, and employee development. At Benchmark, you’ll find a supportive, family-like environment that encourages innovative ideas and fast-paced service. If you're looking for a place where teamwork, safety, and service are paramount, Benchmark is the right fit for you.

Employment Benefits:

• Competitive Salary, Field Day Rates, and Northern Living Allowance
• Company-provided Truck, Cell Phone, and Laptop
• Comprehensive Health & Dental Benefits (after three months)
• Life Insurance
• Paid Vacation (after three months)
• Company-provided PPE
• Small Business Work Environment with Open Door Communication

If you're ready to be part of a team committed to setting new standards in service, technology, and safety, we want to hear from you!