Field Technical Service Representative (Full Time)

bestbuycanada; Ottawa; On-site; CAD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive pay and benefits

Flexible schedules

Supportive leaders

Inclusive team

Training and certifications

Job summary

Best Buy Canada is seeking a field technical service representative to deliver, install and repair technology in customers’ homes across Ottawa, Ontario. This role requires a customer-first mindset and a willingness to learn, with training provided.

You will assess technology needs, respond to questions, maintain vehicles and equipment, and deliver an exceptional customer experience at every interaction.

Qualifications

• Must be at least 18 years old.
• Have a valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check.
• Enthusiasm to support and assist customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.

Responsibilities

• Provide delivery, installation and repair of the latest tech in customers’ homes.
• Help customers determine their technology needs and respond to their questions.
• Ensure vehicles and equipment are well maintained.
• Create an amazing customer experience every time with your dedication to customer service and professionalism.

Skills

Customer service

Flexibility

Communication

Driver's license

Job description

You’ll love it here! We are hiring immediately for a field technical service representative , which at Best Buy we call a field service agent .

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a field technical service representative today!

What you’ll do:

• Provide delivery, installation and repair of the latest and greatest tech in our customers' homes
• Help customers determine their technology needs and respond to their questions
• Ensure vehicles and equipment are well maintained
• Create an amazing customer experience every time with your dedication to customer service and professionalism

What we’re looking for:

• Must be at least 18 years old
• Have a valid driver’s licence with a clean drivers abstract
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior field service agent, field services team lead).

Base pay range

Hourly pay rate: $17.60 - $20.21

Pay may vary by province. Pay listed is for the location advertised.

1701 Merivale Road, Nepean, ON K2G 3K2

This posting is for a vacancy.