Field Technical Service Representative (Full Time)

Best Buy Co.; Ottawa; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Training programs and certifications

Job summary

Best Buy Co. is hiring a Field Technical Service Representative in Ottawa to deliver, install and repair the latest tech in customers’ homes. You’ll help customers select technology solutions and respond to questions with a focus on service quality.

No prior experience is required; we provide training and a path to growth within the field service team. Enjoy employee discounts, competitive pay, and flexible schedules that adapt to business needs.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with clean driving record.
• Ability to lift up to 50 lbs.
• Criminal background check required.
• Friendly, customer-focused attitude.

Responsibilities

• Provide delivery, installation and repair of tech in customers’ homes.
• Help customers determine technology needs and answer questions.
• Ensure vehicles and equipment are well maintained.
• Deliver an outstanding customer experience with professionalism.

Skills

Customer service

Communication skills

Driver's license

Lift up to 50 lbs

Job description

Field Technical Service Representative (Full Time)The Web Site uses \"cookies\", a technology that installs a small amount of information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site (so you do not have to enter your language preference every time), to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site.### Field Technical Service Representative (Full Time)Apply: 11940 Ottawa East: Full time: Posted Today: R-54692You’ll love it here! We are **hiring immediately** for a **field technical service representative**, which at Best Buy we call a **field service agent**.No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.Join us and grow your career with our retail team as a **field technical service representative** today!**What you’ll do:*** Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes* Help customers determine their technology needs and respond to their questions* Ensure vehicles and equipment are well maintained* Create an amazing customer experience every time with your dedication to customer service and professionalism**What we’re looking for:*** Must be at least 18 years old* Have a valid driver’s licence with a clean drivers abstract* Ability to lift up to 50 lbs.* Successful completion of criminal background check* Enthusiasm to support and assist our customers* Flexibility to adapt to dynamic situations in a fast-paced environment**Why you’ll love it here:*** Employee discounts on awesome tech* Competitive compensation and benefits* Flexible schedules as per business needs* Supportive leaders who care about you and your wellbeing* An inclusive, fun, and supportive team who you will quickly call friends* Training programs to build new and transferable skills and achieve certifications**Join our amazing team!**We are looking for people just like you.**About Best Buy**As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (senior field service agent, field services team lead).**Base pay range**Hourly pay rate: $17.95 - $21.09*Pay may vary by province. Pay listed is for the location advertised.*380 Coventry Road, Ottawa, ON K1K 2C6This posting is for a vacancy.