Field Technical Service Representative (Full Time)

Best Buy Canada; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their retail team as field service agents. This exciting role involves delivering, installing, and repairing the latest technology in customers' homes while ensuring a top-notch customer experience. No prior experience is needed, as comprehensive training will be provided. The company fosters a supportive and inclusive environment, offering competitive compensation, employee discounts, and flexible schedules. If you are passionate about technology and enjoy helping others, this is the perfect opportunity to grow your career in a dynamic and fun workplace.

Benefits

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Supportive leadership

Training programs for skills and certifications

Qualifications

• Must be at least 18 years old and have a valid driver's license.
• Ability to lift up to 50 lbs and complete a criminal background check.

Responsibilities

• Provide delivery, installation, and repair of tech in customers' homes.
• Create amazing customer experiences with dedication to service.

Skills

Customer Service

Technical Support

Problem Solving

Flexibility

Education

High School Diploma

Tools

Delivery Vehicle

Job description

You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a field technical service representative today!

What you’ll do:

• Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
• Help customers determine their technology needs and respond to their questions
• Ensure vehicles and equipment are well maintained
• Create an amazing customer experience every time with your dedication to customer service and professionalism

What we’re looking for:

• Must be at least 18 years old
• Have a valid driver’s licence with a clean drivers abstract
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.