Field Supervisor – Parking Ops (Part-Time)

Reimagined Parking; Toronto; On-site; CAD 25,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Paid Vacation

Job summary

Impark is seeking a Field Supervisor for Toronto, part-time, to ensure safe and efficient guest parking and superior customer service. Open availability required, including weekdays, weekends, and overnight shifts.

You will supervise the site staff and coordinate with the Operations Manager to meet safety and service standards. The role requires hands-on knowledge of parking equipment, strong communication, and the ability to work outdoors in various weather conditions.

Qualifications

• Excellent verbal and written communication skills.
• Customer service oriented.
• Hands-on knowledge of parking equipment and related software.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Provide positive customer service experiences for Impark customers and clients.
• Ensure location is operated and maintained to Impark’s company standards.
• Assist customers with meters.
• Direct customers into parking facilities.
• Process refunds.
• Provide information to customers on long term parking options.
• Process cash transactions and deposits.
• Daily site inspections and equipment checks.
• Maintenance of site system software.
• Correspondence and communication with all company departments as needed.
• Reporting and requesting of equipment servicing/repairs.
• Work outdoors, exposed to all weather conditions.
• Manage site staff.
• Other duties as assigned by manager.
• Wear assigned uniform.
• Ability to work independently and in a team environment.
• Must be mobile and able to cover the entire site.
• Must be able to work outdoors through inclement conditions.

Skills

Communication skills

Customer service

Positive attitude

MS Office

Citrix

Parking software

Multi-tasking

Fast-paced environment

Task prioritization

Tools

Citrix

Parking software

Job description

Impark is seeking a Field Supervisor for Toronto, part-time, to ensure safe and efficient guest parking and superior customer service. Open availability required, including weekdays, weekends, and overnight shifts.

You will supervise the site staff and coordinate with the Operations Manager to meet safety and service standards. The role requires hands-on knowledge of parking equipment, strong communication, and the ability to work outdoors in various weather conditions.