Field Solutions Engineer

SHI International; Calgary; Remote; CAD 150,000 - 180,000; Full time

Job summary

An established industry player is seeking a Solutions Engineer to join their remote team in Calgary. This role involves engaging with clients to drive sales in Data Center, Cloud, and Security solutions. As a technology generalist, you'll leverage your expertise to uncover opportunities and develop strategies for success. You'll be part of a dynamic team that values diversity and offers continuous professional growth. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Benefits

Health and wellness benefits

Financial benefits

Continuous professional growth opportunities

World-class facilities and technology

Qualifications

• 5+ years in complex Data Center sales and pre-sales experience.
• Expertise in mainstream technologies like Dell/EMC, Cisco, and AWS.

Responsibilities

• Collaborate with customers to drive sales in Data Center and Cloud.
• Develop relationships with local technology communities and clients.

Skills

Technical storage knowledge

Attention to detail

Documentation skills

Problem-solving skills

Organizational skills

Microsoft Office proficiency

Self-motivated

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

Job Summary

SHI has an exciting job opportunity as a Canada Solutions Engineer partnering with our Quebec and Atlantic sales teams. This individual will work as a technology generalist who will be customer-facing and will uncover and develop opportunities. The Field Solutions Engineer will take a consultative approach to data center, edge, core, cloud, and security and will understand how that technology enables business.

This position is a remote position with a Home Office setup as determined by SHI management but is required to reside in Calgary Alberta to support business needs.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration, and Services business in existing accounts.
• Develop and execute strategy for top prospects.
• Collaborate and engage with multiple layers of contacts within an organization, including but not limited to sales teams, CIOs, IT Directors, CTOs, Application Managers, etc.
• Responsible for driving the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision-making criteria, and closing.
• Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team.
• Develop relationships with the Local Technology Community (MFGs and SI Partners) and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing enterprise needs.
• Educate and develop sales teams on technical selling, product training, services, and technology trends by taking advantage of office hours, setting up formal training, and relationship-building.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years of experience working in complex Data Center sales opportunities.
• 5+ years of pre-sales experience.
• 5+ years of experience within Converged Infrastructure, Disaster Recovery, and Virtualization technologies.
• 5+ years of demonstrated expertise in mainstream technologies: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure, and AWS.

Preferred Qualifications:

• 3+ years of previous IT Management experience.
• Experience with Public and Private Cloud Solutions.
• Previous experience supporting Enterprise, Public Sector, and Higher Education organizations is desired.

Required Skills

• Deep technical storage and server knowledge.
• Attention to detail, organization, and follow-up skills.
• Strong documentation skills to include system/network diagrams and presentations.
• Proactive drive and positive work attitude.
• A strong, dedicated work ethic focusing on the willingness to provide world-class support.
• Strong problem-solving, organizational, and time management skills.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, and Word).
• Self-motivated with the ability to work in a fast-paced and constantly changing environment.
• The ability to demonstrate a professional demeanor at all times.

Unique Requirements

• Travel to client locations required up to 15%.
• Extended hours are required to complete some special projects.

Additional Information

• The estimated annual pay range for this position is 150,000 - 180,000 CAD which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, RRSP, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.