Field Services Technician (Alberta - Remote)

Campbell Scientific, Inc; Canada; Remote; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Field Services Technician to join their dynamic team. This role involves providing top-notch customer support through on-site installations and maintenance of advanced measurement systems. You will collaborate closely with customers and team members to ensure high-quality service while tackling technical challenges in various environments. If you are passionate about science and technology and enjoy working in a mixed environment of office and outdoor settings, this position offers a unique opportunity to make a difference in addressing global challenges. Join a company that values accountability, respect, and innovation, and be part of a team that is committed to excellence.

Benefits

Industry Competitive Salaries

Excellent Benefits

Personal Time Off

Great Work Culture

Challenging Work

Qualifications

• Completion of related post-secondary education or journeyman certification.
• Minimum of 2 years of experience with field/electronic instrumentation.

Responsibilities

• Conduct on-site installations and maintenance while building customer relationships.
• Troubleshoot hardware and software issues in-house and on-site.

Skills

Mechanical Skills

Technical Troubleshooting

Customer Service

Field Instrumentation

Education

Post-Secondary Education

Journeyman Certification

Tools

Electronic Measurement Systems

Job description

Current Career Opportunities At Campbell Scientific, Inc.

Position: Field Services Technician (Alberta - Remote)

Location: Remote - CAN

Job Id: 1071

# of Openings: 1

Field Services Technician (Alberta - Remote)

(1 Full-Time Remote Permanent Position located in Calgary, AB, or surrounding areas)

Our operations and client services departments are key to the success of our business, and the success of our customers. These departments work together to ensure our customers receive high-quality products and customer service. Our teams focus on building, testing, and repairing products, building, and integrating larger scale solutions, and providing both on-site and remote technical support to our customers. We are looking for a Field Services Technician to join our Field Services group in our pursuit to provide our customers with the highest quality products and world-class support.

We Are Campbell Scientific

We work to make a difference and help those working to advance science and technology for the benefit of humankind. Through our advanced measurement systems, our goal is to provide key insights to people using science and technology to solve massive global challenges including severe weather, climate change, limited natural resources, sustainable food production, energy production and distribution, and infrastructure safety.

What’s in it For You?

• Industry competitive salaries.
• Excellent benefits beginning on your first day with us.
• Personal time off to ensure a balance between work and life.
• A great work culture where we work hard and make the time to enjoy both our work and the people around us.
• Challenging and engaging work that makes a difference on a global scale.

What You’ll Work On

The Field Services team is responsible for seasonal travel to perform product installations, commissioning, and maintenance, along with a variety of sales and customer service responsibilities. This includes the following:

• Conducting on-site installation, maintenance or troubleshooting service visits while working closely with customers to build and maintain strong relationships.
• Collaboration and building close relationships with field service team members.
• Troubleshooting hardware and software issues in-house, on-site, over telephone, or email, including the potential for on-call after hours support for field sensors and other Campbell Scientific products.
• Review and updating of procedural, safety documentation and regularly scheduled inspections.
• Assisting with testing and configuring project/contract specific hardware.
• Coordination of work with various subcontractors and project managers.
• Tracking and managing project time, expenses, equipment, and PPE.

What We’re Looking For

• Completion of related post-secondary education or journeyman certification (For example: Electronics Engineering, Instrumentation, etc.) or equivalent.
• Minimum of 2 years of related experience with field / electronic instrumentation.
• Equivalent combinations of education and experience may be considered.
• Strong mechanical skills, a basic knowledge of electronics, and a high level of technical troubleshooting ability.
• Possession of Class 5 drivers’ license, three years of driving experience, and a clean 3-year abstract.
• Ability to travel extensively and work irregular hours including up to 12-hour days, and over weekends based on client needs.
• Aligned with our ARCTIC Values (Accountability, Respect, Client-centric, Teamwork, Innovation and Continuous Improvement).
• Someone who places importance on working hard, working safe, having fun, and building great relationships with your peers.

This is combined work environment with office, light manufacturing and outdoor field work components. Work demands will be the determining factor in where work occurs. Frequent travel and outdoor work in inclement weather is anticipated.

Physical Requirements
This role requires physical strength, stamina, and endurance to perform duties that include lifting and moving equipment, as well as repetitive tasks in physically demanding conditions.

Want to know more about Campbell Scientific, the culture, and more? Use the following YouTube link: YouTube Video

Want to see what other opportunities there are to join our team? Visit Current Opportunities

The above statements describe the general nature and level of work being performed in this job function. This is not intended to be an exhaustive list of all duties and indeed additional responsibilities may be assigned.

Campbell Scientific is an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

Please note that all new hires in Canada must be fully vaccinated against COVID-19 and provide proof as required.