Field Services Technician

Bichin Laundry Equipment; Burnaby; On-site; CAD 40,000 - 60,000; Full time

Job summary

A commercial laundry distributor is seeking a full-time Commercial Laundry Field Service Technician in Burnaby, BC. This role involves installing, repairing, and maintaining laundry equipment while ensuring customer satisfaction. Candidates must have technical skills in electronics, strong customer service aptitude, and flexibility for travel. Join a growing team with opportunities for professional development.

Qualifications

• Experience in installation, maintenance, and troubleshooting of laundry equipment.
• Flexibility to travel, including overnight stays.
• Valid driver's license required.

Responsibilities

• Install, repair, and maintain commercial laundry equipment.
• Diagnose issues and replace defective parts.
• Perform routine maintenance and ensure customer satisfaction.

Skills

Technical skills in electronics

Strong customer service skills

Good organizational skills

Ability to work independently

Effective communication skills

Education

High school diploma or equivalent

Technical certification

Job description

Job Description

Company Description

Bichin Laundry Equipment is the newest commercial laundry distributor servicing all of BC, Alberta & Yukon. Our customer base includes hotels, hospitals, senior care homes, and laundromats. We are experiencing strong year-over-year growth and are looking to add a team member to strengthen our service team.

Role Description

This full-time position at Bichin Laundry Equipment, based in Surrey, BC, involves some travel. The Commercial Laundry Field Service Technician will be responsible for installing, repairing, and maintaining commercial laundry equipment. Key duties include diagnosing issues, replacing defective parts, performing routine maintenance, and ensuring customer satisfaction through high-quality service. The technician must also keep accurate records of work and communicate effectively with customers and team members.

Qualifications

• Technical skills in electronics, including diagnosing and repairing electronic, mechanical, and electrical issues
• Experience in installation, maintenance, and troubleshooting of laundry equipment
• Strong customer service and communication skills
• Good organizational skills and ability to maintain accurate records
• Ability to work independently and as part of a team
• Flexibility to travel, including overnight stays
• Valid driver's license
• High school diploma or equivalent; technical certification is a plus