Field Services - Project Lead

Wenco International Mining Systems; Richmond; On-site; CAD 110,000 - 130,000; Full time

Job summary

Wenco International Mining Systems is seeking a Project Lead, Field Services to ensure safe, consistent delivery of field service projects across the region, including hardware deployments, system implementations, and site trials. You will own outcomes from planning to execution and serve as the liaison between field teams, Sales, and clients.

The role requires strong project management, a hybrid hardware/software background, and the confidence to lead challenging client conversations while

Qualifications

• 5+ years in field service or technical project coordination in industrial/mining environments.
• Experience managing multiple concurrent projects with cross-functional teams.
• Experience with hardware and software installation or system deployments in operational settings.

Responsibilities

• Own end-to-end delivery of field service projects within defined scope, schedule and cost.
• Build project plans, schedules, resource assignments and status reporting across projects.
• Lead pre-installation planning and site readiness with remote supervision and site presence at milestones.
• Coordinate with Sales, client, and site teams through handover and ongoing communication.
• Surface risks and drive structured resolution with root-cause focus.
• Ensure safety requirements are gathered and followed and manage travel risks.
• Post-project reviews to capture improvements.

Skills

Field service

Project coordination

Hardware installation

Software installation

Client communication

IT/OT networking

Windows environments

Networking fundamentals

Leadership without authority

Education

Engineering degree or diploma

PMP or CAPM

Tools

MS Project

Excel

Job description

As Project Lead, Field Services, you will be accountable for safe, consistent and predictable delivery of our field service projects across the region, including system implementations, hardware deployments, network upgrades and site trials. You will own project outcomes from start to finish: planning, resourcing, tracking and delivering, and acting as the link between the field team, Sales and the client. You bring a hybrid hardware and software foundation, proven project management skills, and the maturity to lead difficult client conversations with confidence.

What you will do

• Own end-to-end delivery of field service projects across the region, against defined scope, schedule and cost
• Build and maintain project plans, schedules, resource assignments and status reporting across concurrent projects
• Lead pre-installation planning, site readiness assessments and kickoff, and drive day-to-day execution remotely with site presence at key milestones
• Be the primary Services contact from commercial preparation through Sales-to-delivery handover, and the main Wenco contact for site managers, IT/OT teams and operations leaders
• Lead change conversations when scope, schedule or technical conditions shift
• Coordinate field analysts, hardware specialists and technical staff with clear tasks, scheduling and escalation support, and mentor them in project execution and client communication
• Maintain enough working knowledge of our hardware and software to oversee the technical work and step in when field coverage is short
• Surface risks, delays and change requests early, lead structured resolution, and escape cross-functional issues with clear recommendations focused on root cause
• Apply project management and quality management discipline on every project, and complete post-project reviews so improvements are captured
• Put safety first: gather and communicate all site access and safety requirements before mobilization, manage travel and operational risks, and let safety override schedule and commercial pressure

What you bring

• 5+ years in field service, technical project coordination or related roles in industrial, mining or technology environments
• Proven ability to manage multiple concurrent projects with cross-functional teams across distributed locations
• Experience with hardware and software installation, commissioning or system deployments in operational environments
• Understanding of radio networks, GNSS (including RTK), IT/OT infrastructure, Windows environments and networking fundamentals
• Mining or heavy industry experience is an asset, and exposure to fleet management systems is highly valued
• Excellent client-facing communication, able to lead difficult conversations and keep trust under pressure
• A strong sense of accountability and ownership, and the ability to direct the work of others without formal authority
• Proficiency with project management, reporting and resource planning tools, with strong organization and attention to detail
• Strong analytical and problem-solving skills with an engineering mindset
• Degree or diploma in engineering, technology, electronics, mechatronics or computer science, or equivalent practical experience. PMP or CAPM is an asset
• Valid driver's license and passport

Travel

Moderate, up to 50%. Regional primary, with international travel as required, including site visits at kickoff, key milestones and critical installation phases.

Base salary of $110,000- $130,000, commensurate with experience and qualifications.