Field Service Technician - Winnipeg, MB

MacLean Engineering; Thompson; Remote; CAD 65,000 - 80,000; Full time

Job summary

A leading company in engineering solutions seeks a Heavy Equipment Technician for remote support to their Thompson office. Responsibilities include analyzing and troubleshooting mechanical systems, while fostering relationships with customers. Ideal candidates will have hands-on experience with heavy equipment and strong communication skills, with support for training available.

Qualifications

• Minimum 3 years hands-on experience as a Journeyperson.
• Proficiency in reading mechanical blueprints and electrical schematics.
• Strong communication skills with the ability to multitask.

Responsibilities

• Provide expert analysis of structural, mechanical, electrical, or hydraulic systems.
• Troubleshoot MEMCO equipment at customer sites.
• Prepare technical reports and repair cost estimates.

Skills

Mechanical skills

Interpersonal skills

Customer service skills

Organizational skills

Education

Certificate of Qualification as a Heavy Equipment Diesel Mechanic

Journeyman certification (HDEM, Truck and Coach, Aircraft, Millwright, Automotive)

Job description

LOCATION: Winnipeg, Manitoba – reporting to Thompson, MB office remotely. (Other Canadian locations will be considered for rotational contracts at remote mine sites).

Duties And Responsibilities

• Provide expert analysis of structural, mechanical, electrical, or hydraulic systems.
• Teardown, re-assemble, commission/test, and troubleshoot MEMCO equipment at customer sites or MEMCO facilities as required.
• Execute planned work tasks as directed by immediate Supervisor.
• Assist the Product Support Manager with preparing technical reports, presentations, repair cost estimates, and audits of customer equipment.
• Develop professional relationships with key customer personnel and communicate organizational or policy changes to the Service Manager.
• Identify potential sales opportunities and communicate them to the appropriate teams (Sales, Engineering).

Qualifications and Education

• Certificate of Qualification as a Heavy Equipment Diesel Mechanic (HDM) preferred but not necessary; training can be provided for the right candidate. HDEM, Truck and Coach, Aircraft, Millwright, and Automotive Journeyman will also be considered.

Experience

• Minimum 3 years hands-on experience as a Journeyperson, preferably on heavy mobile equipment.
• Proficiency in reading and interpreting mechanical blueprints, hydraulic assembly drawings, and electrical wiring harness and control system schematics.
• Strong interpersonal and customer service skills.
• Ability to be flexible and open to new methods, processes, and technologies.
• Ability to work independently or within a team under minimal supervision.
• Strong organizational and communication skills with the ability to multitask and prioritize effectively.

Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check. A clear and satisfactory result is required prior to employment confirmation.

Candidates are encouraged to apply online or via email to [e-mail].