Field Service Technician - Saint John, NB

Coast to Coast Technical Services, ULC; Saint John; On-site; CAD 45,000 - 60,000; Full time

Job summary

Coast to Coast Technical Services, ULC seeks full-time Field Service Technicians across New Brunswick. In this field-based role, you will service and maintain commercial printers, requiring hands-on expertise and dedication to customer satisfaction. Join a fast-growing team and contribute positively to our customers’ success through meaningful service delivery.

Benefits

HSA Supplemental Plan

Career advancement opportunities

Qualifications

• Repair experience in workgroup and office printers required.
• Field service experience with travel commitments expected.
• Ability to lift up to 23 kgs and work independently.

Responsibilities

• Perform preventive maintenance and repairs on workgroup printers.
• Troubleshoot equipment issues and install upgrades.
• Deliver on-site training to customers on equipment use.

Skills

Troubleshooting

Customer Service

Technical Expertise

Communication

Education

Associate’s degree in a technical field

Tools

Hand tools

Computer applications

Job description

Coast To Coast Technical, ULC is a leading provider of technical services, specializing in product installation, preventive maintenance, and on-site repair. We support a variety of commercial technologies, including production and workgroup copiers and printers. As a fast-growing company, we are seeking full time Field Service Technicians with field service experience to join our team throughout the province of New Brunswick.

Position Overview :

As a Field Service Technician, you’ll be responsible for servicing and maintaining commercial and workgroup printers in business environments. This field-based role requires hands-on technical expertise, a proactive approach to service delivery, and a commitment to customer satisfaction.

Key Responsibilities :

Perform preventive maintenance and repairs on workgroup office printers

Troubleshoot equipment issues and follow standardized service procedures

Install upgrades and modifications to optimize equipment performance

Deliver informal on-site training to customers on basic equipment use

Maintain accurate service records and manage minimal trunk stock parts inventory

Provide timely responses to service calls

Build and maintain strong relationships with customers within your assigned territory

Requirements

Job Requirements :

Repair experience in workgroup and office printers

Field service experience, including daily travel and occasional overnight stays

Strong troubleshooting and diagnostic skills

Proficient with hand tools and computer applications

Excellent communication and customer service skills

Ability to lift up to 23 kgs and work independently

Valid driver's license with a clean driving record (Motor Vehicle Report required)

Associate’s degree in a technical field or equivalent electro-mechanical training preferred

A reliable vehicle is required for this position

What We Offer :

Competitive salary : $45,000–$60,000, based on experience

HSA Supplemental Plan

Career advancement opportunities in a fast-growing organization

Equal Employment Opportunity Statement

At Coast To Coast we are committed to building a workforce that reflects the diversity of the communities we serve across Canada. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, identities, and abilities.

We welcome and value the unique contributions of people regardless of race, national or ethnic origin, colour, religion, age, gender identity or expression, sexual orientation, marital or family status, disability, or any other protected ground under applicable human rights legislation.

By fostering a respectful, inclusive, and barrier-free workplace, we believe we can better serve our customers, support our teams, and thrive as an innovative and socially responsible company.

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Field Service Technician • Saint John, NB, Canada