Field Service Technician (Russell)

Kaizen Lab Inc.; Russell; On-site; CAD 55,000 - 75,000; Full time

Job summary

AgWest is seeking a Field Service Technician to service agricultural equipment in the Manitoba region. You will diagnose mechanical and electrical issues, perform repairs, and generate precise service reports while building lasting customer relationships. Safety and quality are emphasized in every assignment.

The ideal candidate holds a post-secondary education and a valid Red Seal certification, and is committed to delivering excellent customer service in a field-based role.

Qualifications

• Post-secondary education in a relevant field.
• Valid Red Seal certification for this trade.

Responsibilities

• Diagnose mechanical and electrical issues.
• Perform repairs and maintenance on agricultural equipment.
• Prepare accurate service reports.
• Foster strong customer relationships through regular communication.
• Uphold safety and environmental standards.

Skills

Customer service

Field service

Diagnostics

Education

Red Seal

Tools

Diagnostic equipment

Job description

Join AgWest as a Field Service Technician and play a pivotal role in our team. This position involves servicing equipment and components out in the field. As the ideal candidate, you’ll be a proactive problem solver, a collaborative team player, and dedicated to delivering exceptional customer service. Sounds like you?

In the role of Agriculture Technician at AgWest, you’ll lead in servicing equipment and components to ensure they’re in optimal condition. Your responsibilities will span diagnosing mechanical and electrical issues, providing efficient repairs, and producing accurate service reports. Your contribution will reinforce our commitment to excellence. We invite those interested in diverse product ranges and a passion for upholding high safety standards and customer satisfaction to apply.

What You’ll Experience:

• Be part of an industry-leading organization prioritizing safety and well-being.
• We attach great importance to ergonomically responsible working conditions so that you can perform your work in the healthiest way possible.
• Continuous learning and growth opportunities through our tailored internal training programs.
• Competitive total rewards package, including wages, benefits, and premiums (as eligible).

Key Responsibilities:

• Uphold safe and environmentally responsible work practices aligned with our health and safety policies.
• Utilize diagnostic equipment to identify mechanical and electrical problems.
• Perform repairs and maintenance on a variety of agricultural equipment, adhering to established standards.
• Prepare accurate service and repair reports in a timely manner.
• Foster strong customer relationships through regular communication.
• Undertake assignments as required to meet customer needs.

Must-Haves:

• Minimum post-secondary education and a valid red seal certification relevant to this position, in accordance with provincial standards.

About AgWest:

At AgWest, we provide a comprehensive range of Claas machinery and Agco brands, ensuring year-round productivity for farming operations in Manitoba. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team.