Field Service Technician: Power Equipment Diagnostics

Brandt; Saint-Augustin-de-Desmaures; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health & dental benefits

Pension & RRSP programs

Career advancement

Job summary

Brandt is seeking a Field Service Technician for our St-Augustin location. You will independently perform diagnostics, service, maintenance and repair work on customer equipment in a field environment, including customer shops, ensuring timely and satisfactory resolution.

The role requires 3 years of relevant experience and knowledge of mechanical, electrical, and hydraulic systems, plus strong diagnostic, communication, and mentoring abilities.

Qualifications

• 3 years’ relevant experience.
• Knowledge of mechanical, electrical, and hydraulic systems.
• Possess computer and technical aptitude for diagnostics and calibration work.
• Diagnostic skills to understand repair needs.
• Strong time management under pressure.
• Strong written and oral communication.
• Commitment to high quality customer service.

Responsibilities

• Operate within budgets and approvals established by the Service Manager.
• Maintain productivity, efficiency and gross margin toward branch goals.
• Aim for 98% first-time quality to minimize rework and satisfy customers.
• Perform basic to complex diagnostics on power equipment to identify repair needs.
• Disassemble, repair, and reassemble mechanical, electrical or hydraulic systems.
• Conduct inspections to ensure compliance with standards.
• Mentor apprentices and participate in required training.

Skills

Mechanical knowledge

Electrical & hydraulic systems

Diagnostics & calibration

Time management

Communication skills

Job description

Brandt is seeking a Field Service Technician for our St-Augustin location. You will independently perform diagnostics, service, maintenance and repair work on customer equipment in a field environment, including customer shops, ensuring timely and satisfactory resolution.

The role requires 3 years of relevant experience and knowledge of mechanical, electrical, and hydraulic systems, plus strong diagnostic, communication, and mentoring abilities.