Field Service Technician (NETA)

KROON; Ottawa; On-site; CAD 69,000 - 90,000; Full time

Benefits offered by this job

Career growth

Technical training

Employer benefits

RRSP matching

Competitive compensation

Safety-first culture

Travel opportunities

Job summary

KROON Electric in Ottawa, ON is seeking a Field Service Technician (NETA) to join our growing team. You will perform testing, maintenance, and commissioning of electrical power systems across industrial, commercial, utility, and institutional environments, traveling to regional sites across North America.

The ideal candidate holds an EET/EIT or P.Eng, NETA/NICET Level II/III/IV, and has hands-on experience with power system testing and safety standards.

Qualifications

• ECE/involvement with industrial electrical environments is required.
• Certification in NETA/NICET is preferred or must be pursued.
• Strong documentation and reporting skills required.

Responsibilities

• Perform acceptance, maintenance testing, and system commissioning per NETA.
• Test, diagnose, and analyze low-, medium-, and high-voltage equipment.
• Produce accurate technical reports and data-driven recommendations.
• Support upgrades, retrofits, and troubleshooting in planned and emergency scenarios.
• Ensure safety, regulatory, and quality-assurance compliance.
• Collaborate with project managers, engineers, and field teams.

Skills

EIT or P.Eng (industrial)

NETA/NICET Level II/III/IV

Power system testing & commissioning

Safety compliance

Travel readiness

Education

Electrical Engineering degree or equivalent

Tools

NETA test equipment

Job description

WHO WE ARE

At KROON Electric, we specialize in delivering safe and reliable electrical solutions. We support end-to-end electrical contracting services across all sectors, backed by decades of experience. Powered by BCES Global, we offer the strength of a growing North American organization while staying true to our local roots, technical excellence, and our people-first culture.

WHO WE ARE

At KROON Electric, we specialize in delivering safe and reliable electrical solutions. We support end-to-end electrical contracting services across all sectors, backed by decades of experience. Powered by BCES Global, we offer the strength of a growing North American organization while staying true to our local roots, technical excellence, and our people-first culture.

WHAT WE OFFER

• Career growth and structured development and advancement plans
• Ongoing technical training and mentorship
• 100% employer paid benefits
• RRSP matching
• Competitive compensation and comprehensive benefits
• A strong safety-first culture
• Opportunities to travel, take on new challenges, and grow within the larger organization

WHAT WE NEED

We are seeking a skilled and safety-driven Field Service Technician (NETA) to join our growing team. In this role, you will perform testing, maintenance, troubleshooting, and commissioning of electrical power systems across industrial, commercial, utility, and institutional environments. You’ll work with regional teams who combine deep local knowledge with enterprise-wide resources to support critical projects involving grid reliability, system upgrades, predictive maintenance, and emergency response.

WHAT YOU WILL DO

• Perform acceptance testing, maintenance testing, and system commissioning in accordance with NETA standards.
• Test and diagnose low-, medium-, and high-voltage electrical equipment, including breakers, transformers, relays, switchgear, and protective systems.
• Conduct electrical studies, analyze test data, and prepare accurate technical reports.
• Support system upgrades, retrofits, and power system troubleshooting in both planned and emergency scenarios.
• Ensure all work meets safety, regulatory, and quality-assurance requirements.
• Collaborate with project managers, engineers, and field teams to deliver reliable, client-focused solutions.

WHAT YOU BRING

• EET, EIT or P.Eng with direct experience preferably in an industrial electrical environment.
• Hands-on experience with power system testing, commissioning, or maintenance.
• Current or previous NETA/NICET Level II, III, or IV certification (or equivalent experience with intent to certify) is considered a strong asset.
• Strong understanding of NETA standards, electrical theory, and power distribution equipment.
• Ability to analyze test data and produce detailed technical documentation.
• A commitment to safety, accuracy, and high-quality workmanship.
• Willingness to travel to job sites within your region and throughout North America.

This position is an active vacancy.

Compensation ranges may vary based on individual experience. Final offers may differ from the posted range depending on a candidate’s skills, experience, qualifications, geographic location, and the specific role offered. This role includes overtime and double time eligibility in addition to the base rate.

Compensation Range: $50 CAD - $65 CAD

We are committed to providing accommodations upon request throughout the recruitment process, in accordance with applicable provincial and federal human rights legislation.

As part of our hiring process, KROON may use technology, including AI-enabled tools, to support screening and evaluation. All hiring decisions are made fairly, with human oversight, and in alignment with our commitment to equity and compliance.