Field Service Technician-Leader

WolfTrek Corp.; Cranbrook; On-site; CAD 60,000 - 80,000; Full time

Job summary

A staffing agency in Canada is seeking a skilled Field Service Technician Lead in Cranbrook, British Columbia. The role involves gas meter installations, providing leadership support to field technicians, and ensuring safety compliance. Candidates should have a Class B Gas Ticket and a strong mechanical aptitude, with a focus on customer satisfaction. Competitive hourly wage and benefits are offered.

Benefits

Competitive hourly wage of $37.00 to $42.00

Health and dental benefits package

Opportunities for professional development

Qualifications

• Minimum of 2 years of experience in gas meter installation or a related field.
• Prior leadership or team lead experience is an asset.
• Class B Gas Ticket required.

Responsibilities

• Install gas meters at residential and small commercial properties.
• Conduct safety inspections and leak tests following installations.
• Assist Field Service Leaders with daily coordination of field technicians.
• Provide on-site guidance and mentorship to junior technicians.

Skills

Strong mechanical aptitude

Technical troubleshooting ability

Excellent communication skills

Organizational skills

Leadership potential

Comfort with digital tools

Education

High school diploma or equivalent

Job description

Company Information : WolfTrek is Staffing agency located in the Elk Valley and provide exciting employment opportunities with great companies. Our client supplies and installs metering products and remote reading systems for water, gas, and electric utilities across British Columbia.

• Job Summary : We are currently seeking a skilled and motivated Field Service Technician Lead to join our team in Cranbrook, British Columbia.

This leadership-focused role requires a Class B Gas Ticket and involves performing gas meter installations while also supporting and occasionally covering Field Service Leaders.

The ideal candidate will possess strong technical capabilities, leadership experience, and a commitment to safety and customer satisfaction.

Key Responsibilities : Installation & Technical Work Install gas meters at residential and small commercial properties.

Conduct safety inspections and leak tests following installations.

Ensure all work complies with current gas utility codes, standards, and safety regulations.

Leadership Support Assist Field Service Leaders with daily coordination of field technicians.

Act as the point of contact in the Field Service Leader’s absence.

Provide on-site guidance and mentorship to junior technicians.

Help monitor crew productivity, safety compliance, and job quality.

Safety & Compliance Uphold and promote all safety protocols and procedures.

Participate in safety meetings and contribute to ongoing risk assessments.

Ensure the use of proper PPE and adherence to safety standards in the field.

Customer Interaction Professionally interact with customers during installations.

Explain the installation process and respond to customer inquiries.

Provide solutions to on-site concerns or escalate as appropriate.

Documentation & Reporting Accurately document installation activities and job status using handheld devices.

Submit reports and complete digital work orders.

Maintain accurate records of tools, equipment, and materials.

Qualifications : Education & Experience High school diploma or equivalent.

Minimum of 2 years of experience in gas meter installation or a related field.

Prior leadership or team lead experience is an asset.

Skills & Competencies Strong mechanical aptitude and technical troubleshooting ability.

Excellent communication and organizational skills.

Confident decision-maker with leadership potential.

Ability to work independently and support a team.

Comfortable with digital tools and handheld devices for reporting.

Certifications & Licenses Class B Gas Ticket – Required Valid Class 5 driver’s license and clean abstract.

Criminal background check required.

Includes safety protocols, technical skills, and customer service training.

Hands-on mentorship with experienced team leaders.

Benefits : Competitive hourly wage of $37.00 to $42.00 – dependent on experience.

Health and dental benefits package.

Opportunities for professional development and training.

Supportive team environment with opportunities for career advancement.

Application Process : Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience.

Please send your application to [e-mail] with the subject line "Field Service Representative Application".