Field Service Technician I

L.B. Foster Company; Toronto; Remote; CAD 40,000 - 60,000; Full time

Job summary

An established engineering firm in Toronto is looking for a motivated individual to provide installation and maintenance support for friction management lubricators. The role involves extensive travel across North America and requires strong communication skills and a commitment to safety. Ideal candidates will have a high school diploma and some relevant experience. The company values work/life balance and offers career development opportunities.

Benefits

Work/life balance

100% tuition reimbursement

Flexible work culture

Career development opportunities

Qualifications

• 0-2 years of hydraulic, mechanical, pneumatic, or electrical experience preferred.
• Experience with boom crane is a plus.
• Valid driver’s license and driver’s abstract required.
• E-Railsafe required upon hire.

Responsibilities

• Provide installation, maintenance, troubleshooting/repair, and customer training support.
• Travel weekly to various North American work sites.
• Liaise with customers and internal departments.
• Manage personal travel expenses and tools.

Skills

Hydraulic experience

Mechanical experience

Pneumatic experience

Electrical experience

Communication skills

Time management skills

Reliability

Education

High school graduate or equivalent

Tools

Basic hand tools

Power tools

Microsoft Office Software

Job description

Who We Are…

At L.B. Foster, our culture reflects our passion for integrity, accountability, and safety. We have a long history of providing a safe workplace for our employees, striving to be good stewards of the environment, and establishing strong and respectful relationships with our customers and communities. These fundamentals have provided the foundation upon which we have managed our business for more than a century.

We continue to strengthen our culture with a focus on SPIRIT. Within the company lies a spirit of teamwork and innovation that drives a culture of continuous improvement and high performance.

S – Safety

P – People

I – Integrity

R – Respect

I – Innovation

T – Teamwork

As a purpose-driven business, L.B. Foster aims to combine financial success with social and environmental responsibility. By integrating purpose into our business model, strategies, and operations, we strive to create a more sustainable, equitable, and prosperous world.

We innovate to solve the world's most complex infrastructure problems.

• Rail Solutions: Our end-to-end critical engineering solutions fulfill an essential role in maintaining the safe and reliable operation of railroad networks around the world.
• Infrastructure Solutions: We are experts in the design, manufacture, and deployment of advanced technologies that positively impact the built environment.

Who You Are…

• High school graduate or equivalent required.
• 0-2 years of hydraulic, mechanical, pneumatic, electrical experience preferred.
• Boom crane experience a plus.
• Require valid driver’s license and driver’s abstract.
• E-Railsafe required upon hire, plus other customer-based training as may be required to access work sites.

What Do You Need…

• Experience using basic hand and power tools.
• Strong communication (verbal and computer) and time management skills.
• Experience with Microsoft Office Software (Word, Excel, etc.) a plus.
• A high degree of reliability, professionalism, and the ability to work independently with minimal supervision are critical attributes for this position.
• Sound writing skills for work report submissions.
• Ability and willingness to follow all applicable safety and operating rules for client railways in a professional and conscientious manner.
• Must wear Personnel Protective Equipment (PPE) (Hard Hat, Safety glasses, Gloves, and Hearing protection as required).
• May be required to act as watchman / lookout and shall devote full attention to detecting the approach of trains and communicating a warning thereof to other personnel.
• While performing the duties of this job, the employee is occasionally required to stand, sit, walk, use hands and fingers to handle or feel objects, tools, or controls, reach with hands and arms, climb, balance, stoop, kneel, or crouch for prolonged periods.
• Will be required to operate impact equipment, power tools, hand tools under heavy loads, and manual earth-moving tools as required for trenching of ditches to bury hoses and electrical cables.
• Overtime hours may be necessary as workloads dictate, including weekdays, weekends, and holidays.

Responsibilities :

• Travel weekly to provide installation, maintenance, troubleshooting/repair, and customer training support for all LB Foster friction management lubricators. Extensive travel to work sites throughout North America is required.
• Liaise with external customers and internal departments for product development and relationship-building initiatives.
• Work outdoors on railway tracks under various weather conditions.
• Manage personal travel expenses, tools, and company-issued credit cards where applicable.
• Handle basic issues and problems, referring more complex issues to higher-level staff.
• Perform all other duties as assigned.

Why L.B. Foster? Here are some of our great offerings :

• Priority on work/life balance and schedule flexibility
• 100% tuition reimbursement
• Flexible work culture and environment
• Career development and advancement opportunities