Field Service Technician I

JetPay now NCR Payment Solutions; Lévis; On-site; CAD 50,000 - 70,000; Full time

Job summary

NCR Voyix is seeking a Field Service Technician I to deliver top-notch service to retail customers. The role involves the installation and maintenance of electromechanical systems, with training provided. Applicants should possess mechanical aptitude, basic technical skills, and the ability to travel extensively. An inclusive environment is promoted, valuing diversity among all employees.

Benefits

7 paid holidays and additional floating holidays

Paid vacation – up to 80 hours your first year

401K savings and retirement plan

Company-provided business use only vehicle

Medical insurance available immediately

Qualifications

• Local candidate is required.
• Authorized to work in Canada.
• Valid driver's license needed.
• Prolonged travel with several hours of driving daily.

Responsibilities

• Perform installation, maintenance, and service calls promptly.
• Service electromechanical equipment like self-checkout systems.
• Conduct preventive maintenance and system overhauls.

Skills

Basic PC skills

Basic electronic skills

Familiarity with hardware and operating systems

Education

Certifications such as A+, CompTIA N+

Job description

TITLE: Field Service Technician I

GRADE: 6

Position Summary

Position Summary & Key Areas of Responsibility:

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferable? Can you help us provide best-in-class service? Do you want to work with some of the largest retail customers in the industry?

NCR Voyix is looking for Field Service Technicians!

Pay and Benefits

• Pay Range: Depending on location and experience level.
• Overtime available at time and a half.

Benefits

• 7 paid holidays and additional paid floating holidays.
• Paid vacation – up to 80 hours your first year.
• 401K savings and retirement plan.
• Company-provided business use only vehicle.
• Medical insurance available immediately.

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus on finding the right solution. You will organize, triage customer issues, and even handle some problems proactively. Our formal training (provided through NCR Voyix) will equip you to meet customer needs effectively.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can grow and make an impact. NCR Voyix is committed to developing our people’s capabilities through a diverse learning community, with mentors and coaches sharing knowledge across territories.

NCR Voyix values diversity and aims to create an inclusive community where employees feel valued and respected for their contributions and perspectives. This role is crucial in keeping commerce running globally and serves as an ambassador for the NCR Voyix brand.

Utilize Your Skills To

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance, and system overhauls.

Basic Qualifications

• Local candidate to specific geographic area.
• Authorized to work in CA.
• Valid driver’s license and driving record satisfying NCR fleet requirements.
• PC skills, basic electronic skills, and familiarity with specific hardware and operating systems.
• Ability to perform essential functions with or without a reasonable accommodation.
• Prolonged travel with several hours of driving daily.
• Rotating and weekend shifts, including holidays.
• Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance.
• Physical ability to bend, squat, walk, stand, sit, reach, work with hands, and manipulate objects of varying sizes.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• Certifications such as A+, CompTIA N+.
• One or more years of related experience.

Does this sound like the opportunity you are looking for? Apply now and learn more!

EEO Statement: NCR Voyix is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration regardless of sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or other protected characteristics. We promote an inclusive environment where everyone is treated fairly, recognized for their individuality, and encouraged to reach their full potential. We value understanding and respecting differences among all people.