Field Service Technician/Engineer - Stoney Creek

Hitachi Energy; Hamilton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in electrical manufacturing is seeking a Field Service Technician/Engineer for their Stoney Creek location. The role involves executing service work at customer sites, performing transformer installations and maintenance, and ensuring compliance with safety standards. Candidates should possess a technical diploma and have at least 3 years of relevant experience. This full-time position offers opportunities for professional development and travel.

Qualifications

• Minimum 3 years electrical field service experience or relevant substation/transformer experience.
• Valid Canadian driver’s license required.
• Mid-level computer operation skills including word processing and spreadsheets.

Responsibilities

• Perform transformer installation and maintenance activities.
• Conduct electrical testing of transformers.
• Prepare customer reports on testing and site work performed.

Skills

Excellent communication skills

Problem-solving

Customer relationship management

Education

Trade education, college or university diploma/degree in a technical field

Job description

Field Service Technician/Engineer - Stoney Creek

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Field Service Technician/Engineer - Stoney Creek

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The service representative will be responsible for executing service work at customer sites, delivering according to Hitachi Energy standards while adhering to the Health and Safety requirements, according to the project schedule and budget, with utmost professionalism.

Responsibilities

• Perform transformer installation and maintenance activities
• Perform replacement of bushings and repair of transformer leaks
• Perform electrical testing of transformers that includes power factor, ratio, resistance, insulation resistance, SFRA
• Operate and maintain transformer oil processing rig
• Maintain tool and work trailers
• Ensure all site work is performed to meet proper safety requirements
• Good knowledge of Electric Power Equipment
• Handles post commissioning warranty activities
• Ability to build customer relationships and makes recommendation to customers with regards to equipment performance.
• Works in collaboration with other departments (sales, marketing and engineering) and bring Field Service expertise.
• Reviews, analyzes and interprets and comments on technical specifications prior to starting work
• Participates in department administrative tasks
• Follows scheduling and administrative procedures
• Participates in technical training
• Prepare customer reports on testing and site work performed
• Work under challenging conditions; able and willing to be called for Customer emergency situations. This may include longer term work assignments at customer sites.
• See problems as a challenge and be able to find solutions through research, peer networking and Centre of Excellence networking
  
  

Requirements

• A trade education, college or university diploma/degree/trade in a technical field (electrical, mechanical, etc.)
• Electrical field service experience with a minimum of 3 years experience or other relevant substation / transformer experience (i.e. manufacturing, engineering design, factory project management)
• Must have and maintain a valid Canadian driver’s license
• Must be willing to work in different working conditions and hours of work
• Willing to travel for development when required and must maintain a valid passport for international travel.
• Mid-level computer operation skills, including word processing, database programs, spreadsheets, electronic mail, and Department utilized software application programs
• Excellent communication skills – written and oral
  
  

Only selected applicants will be contacted.

Apply now

Location Stoney Creek, Ontario, Canada;

Remote - Ontario, Canada Job type Full time Experience Experienced Job function Engineering & Science Contract Regular Publication date 2025-05-22 Reference number R0093716

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting

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