Field Service Technician/Engineer (BC/Alberta)

Hitachi Vantara Corporation; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled field service technician to tackle complex challenges involving high voltage equipment. In this dynamic role, you will be responsible for installation, maintenance, and troubleshooting of high voltage circuit breakers, ensuring exceptional service delivery both remotely and on-site. With a focus on customer satisfaction, you will identify and resolve issues while driving business growth through innovative solutions. Join a forward-thinking company that values technical expertise and offers comprehensive benefits, including a pension plan and wellness programs. If you are ready to make an impact in the energy sector, this opportunity is perfect for you.

Benefits

Comprehensive Group Insurance

Pension Plan

Bonus Program

Employee Assistance Program

Fitness and Wellness Program

Qualifications

• 5+ years in technical field service work with high voltage equipment.
• Strong mechanical and electrical skills with a trade education.

Responsibilities

• Execute field assignments involving high voltage equipment up to 800kV.
• Manage projects and provide direction for field service operations.

Skills

Mechanical Skills

Electrical Skills

Troubleshooting

Customer Support

Project Management

Sales Development

Field Service Operations

Education

Trade Education in Industrial Mechanic

Degree in Electrical or Mechanical Engineering

Tools

Field Service Test Equipment

MS Office

Job description

Description

The Opportunity

Reporting to the Service Manager, in this role you will plan and execute, with minimal professional guidance, complex technical field assignments involving the installation, modification, overhaul, troubleshooting, test, inspection, repair of High Voltage Circuit Breakers and other High Voltage equipment up to 800kV. Coordinate work with other groups to ensure meeting commitments typically on remotely operated maintenance and testing equipment.

How you'll make an impact:

• Tackle Complex Challenges:Execute intricate field assignments involving high voltage equipment up to 800kV.

• Deliver Excellence:Provide exceptional services in installation, maintenance, repairs, and upgrades, both remotely and on-site.

• Customers support:Anticipate and exceed customer expectations with your proactive approach.

• Be a Troubleshooting Pro:Identify and resolve electrical or mechanical issues independently.

• Drive Business Growth:Spot and develop new sales and business opportunities.

• Innovate and Improve:Suggest product and process enhancements to boost operations and customer satisfaction.

• Lead with Confidence:Manage field service projects, providing direction and insightful analysis.

• Adapt and Thrive:Work flexible schedules in diverse environments.

• Master the Tools:Assemble and operate advanced field service test equipment.

• Solve Problems:Conduct tests, compile data, and resolve operational issues.

Your Background:

• Technical Expertise:Strong mechanical and electrical skills.

• Educational Background:Trade education and experience in Industrial Mechanic and Electrical fields; a degree in electrical or mechanical engineering is a plus.

• Proven Experience:5+ years in technical field service work.

• Hands-On Knowledge:Experience with high voltage equipment up to 800kV.

• Testing Savvy:Proficient in electrical testing and circuit breaker maintenance.

• Utility Experience:Background in working with Power Utilities.

• Leadership Skills:Experience in coordinating and leading electrical projects.

• Tech-Savvy:Proficient in MS Office and test equipment software.

• Mobility:Valid driver’s license and ability to work in the US, Canada and Mexico.

• Travel Enthusiast:Willingness to travel (80%).

More about us:

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.

• Pension plan with attractive employer contribution.

• Bonus program.

• 24/7 employee and family assistance program.

• Fitness and wellness program.

Only applicants that have been selected will be contacted.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.