Field Service Technician-310s & 310T- Hamilton

Toromont Cat; Northeastern Ontario; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking dedicated Field Service Technicians to provide exceptional service and expertise in maintaining high standards for equipment repairs. This role emphasizes safety and well-being, offering opportunities for personal and professional growth. Technicians will work with top-tier equipment and brands, ensuring customer satisfaction through quality workmanship and effective communication. Join a team that values your skills and prioritizes your development in a supportive environment, where your contributions make a real impact.

Benefits

Competitive wages

Benefits packages

Opportunities for growth

Safety-focused work environment

Qualifications

• Must have a valid technician license applicable to provincial standards.
• Minimum of 5 years of experience in field service.

Responsibilities

• Diagnose mechanical, electrical, and hydraulic problems using testing equipment.
• Prepare accurate service and repair reports promptly.
• Maintain excellent communication and build trusted customer relationships.

Skills

Diagnosing mechanical problems

Electrical troubleshooting

Hydraulic systems knowledge

Customer relationship management

Education

Valid technician license

5 years of relevant experience

Job description

Our Field Service Technicians are responsible for supporting customers in the field or on-site with superior service and product expertise to maintain high standards, ensuring repairs are completed promptly and with integrity.

As a Field Service Technician, YOU will experience:

1. Working within one of the safest organizations in the industry, prioritizing your safety and well-being.
2. Working with best-in-class equipment and premium brands to exceed customer expectations.
3. Opportunities to learn, grow, and develop with the TMH team for your success.
4. Competitive total rewards, including wages, benefits, and premiums (as eligible).

In a typical day, YOU will:

1. Demonstrate safe, environmentally sound, and healthy work behaviors, supporting Toromont’s Health and Safety policies and initiatives.
2. Diagnose mechanical, electrical, and hydraulic problems using testing equipment.
3. Maintain quality workmanship in repairing material handling equipment within established time standards.
4. Prepare accurate service and repair reports promptly.
5. Maintain excellent communication and build trusted customer relationships through regular on-site visits.

Must-haves for this role:

1. A valid technician license applicable to provincial standards.
2. Minimum of 5 years of experience.

About Toromont Material Handling

Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents, and provides after-sales service for Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are the exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers, and Hoppecke energy solutions. TMH also offers racking, storage products, and specialized floor cleaning equipment.