Field Service Technician

908 Damen Services Canada LTD; Victoria; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and benefits

20 paid vacation days annually

Flexible work policy

Commuting allowance

Professional development opportunities

International and collaborative work

Team culture and events

Job summary

Damen Services Canada Ltd in Victoria, BC is seeking a Field Service Technician. You will provide high-quality warranty support, inspect, maintain, troubleshoot, and repair Damen systems on vessels, traveling within Canada and internationally as needed.

The role requires leadership, clear communication, and adherence to safety standards. The ideal candidate has 5+ years of relevant field service experience in marine or industrial settings, with strong electrical, hydraulics, and control systems

Qualifications

• Minimum of 5 years of relevant technical experience in field service, marine, industrial, or similar environments.
• Background in Electrical installations and safe testing procedures.
• Strong English communication; French is a bonus.
• Willingness to travel within Canada and internationally.

Responsibilities

• Perform diagnostic, troubleshooting, repair, and maintenance on mechanical and electrical systems on vessels.
• Lead onsite technical solutions and communicate with technical teams.
• Conduct warranty inspections and identify root causes of issues.
• Work independently or in small teams while staying cost-conscious.
• Coordinate with technicians and subcontractors; document work thoroughly.
• Provide on-site guidance and ensure compliance with HSSEQ standards.
• Prepare service reports and schedule follow-up actions.

Skills

English proficiency

Independent work

Electrical systems

Hydraulics

Safety training

Willing to travel

Marine/industrial exp

Education

Electrical Technician diploma

Mechatronics diploma

Marine Technician diploma

Tools

PLC knowledge

Electrical testing tools

Job description

Location: Victoria, BC Company: Damen Services Canada Ltd Position: Full time (base salary 40 hours/week) - occasional night or weekend work is part of this role. Salary Range: $80.000 - $110.000 CAD annually based on the candidates experience. The final base salary offer will be at the Company’s sole discretion and presented as part of the total compensation package.

We offer you an Ocean of Possibilities. Join our family.

About Us

Are you a proactive problem-solver who thrives in a dynamic, team-oriented environment? Do you enjoy taking on challenges and delivering exceptional service to customers? If so, you could be a great fit at Damen Services Canada! We're part of the Damen Shipyards Group, a family-owned and operated Dutch company with a global footprint, 12,000 employees, 35 shipyards, and 12 strategically located service hubs. In Canada, our Victoria BC, West Coast based Service Hub supports clients locally and across the region, helping them operate safely and efficiently with technical assistance, spare parts and equipment throughout the life cycle of their vessels. To help our customers on the East Coast with the appropriate support, an East-Coast satellite office will be opened in Ontario. At Damen Services Canada, we value collaboration, innovation, and a hands-on approach. Our people are passionate about what they do and committed to going the extra mile- for each other and for our clients.

The Opportunity

As a Field Service Technician, you will represent Damen Services Canada Ltd. by providing high-quality warranty support for one of our key Clients in British Colombia. You will carry out inspection, maintenance, troubleshooting, and repair activities on Damen supplied systems and components. You ensure that the vessel and onboard equipment continue to operate safely, reliably, and in accordance with contractual warranty obligations. You act as the primary technical ambassador on site professional, proactive, and client-focused while maintaining close communication with our technical teams in Victoria BC and the wider Damen organization. The ideal candidate for this position is an All-round Marine Engineer, with a background in Electrical installations, who is able to work with limited supervision, able to work after hours when needed, and is able to travel within Canada and abroad. Flexibility and experience are strong requirements.

Key Responsibilities

• Perform diagnostic, troubleshooting, repair, and maintenance activities on mechanical and electrical systems installed on the client’s vessel(s).
• The Field Engineers can advise or decide on the technical solution and is decisive in the way of working on board or on-site during implementation or execution of a solution.
• Execute warranty inspections, assess equipment condition, and identify root causes of technical issues.
• The Field Engineer is not responsible for costs or budgets but is expected to operate cost aware within given budgets.
• The Field Engineer works independently, or in a team.
• In this role the Field Service Engineer can technically and or functionally lead up to ca.10 (local) team members or subcontractors.
• Coordinate with Damen’s technical specialists to support problem resolution and warranty decision-making.
• Prepare service reports, documentation, and follow-up actions in line with company standards.
• Assist with system adjustments, calibrations, and commissioning-related tasks as required.
• Provide on-site guidance and instruction to the Client regarding operation and maintenance best practices.
• Maintain strong customer relations and represent Damen’s values in every interaction.
• Plan and carry out all activities in compliance with the company’s HSSEQ (Health, Safety, Security, Environment, and Quality) standards.

Qualifications & Skills

• Strong written and verbal communication skills in English.
• French will be a benefit.
• Ability to work independently and manage tasks with limited supervision.
• Technical diploma, preferably in Electrical Technician, Mechatronics, Marine Technician, or similar.
• Strong knowledge of ship systems, including troubleshooting, testing, and safety procedures.
• Experience working with mechanical, hydraulic, or control systems is an asset.
• Minimum of 5 years of relevant technical experience in field service, marine, industrial, or similar environments.
• Basic electrical and mechanical safety training, including safe work practices around energized and rotating equipment.
• Knowledge of the following is beneficial:
  • Electrical installations and wiring systems
  • Control systems / PLCs
  • Mechanical systems (pumps, engines, etc.)
  • Hydraulics and pneumatics
  • Safety systems (alarms, detection, ESD systems)
  • Inspection, testing, and maintenance procedures

Personal Attributes

• Customer-oriented and driven to deliver results
• A pragmatic, Pro-active, self‑driven Technician who thrives in field environments.
• Flexible, structured, and able to work under varying site conditions.
• Capable of managing expectations and communicating clearly with stakeholders.
• Someone who maintains composure and patience, even when challenges arise.
• Is authorized to work in Canada.
• Willing to join the commission phase of the vessel at our international Shipyards.
• Able to travel within Canada and Internationally to various work sites.

What We Offer

• Competitive salary and benefits package
• Annually 20 paid vacation days
• Flexible work policy
• Commuting allowance (10-75km from the office)
• Opportunities for professional development and career advancement
• International and collaborative work environment
• Inclusive, supportive, and down-to-earth team culture
• Company events and social engagement opportunities

We offer you a world of possibilities. Join our family.

We will continue to challenge you. With our extensive portfolio of products and solutions you will never get bored and never stop learning. We offer you a world of possibilities.

We are Damen. We're a family company that has been building ships for almost 100 years. However, our focus is not on the past, however - we're looking forward. Our ambition is to become the most sustainable and connected maritime solutions provider there is. To achieve this, we combine digital technology with our philosophy of standardised shipbuilding to offer a portfolio of services that takes care of vessels throughout the entire lifecycle. Working at Damen offers the best of several worlds. Active in more than 100 countries, with over 30 shipyards, we are internationally renowned for quality. And we are still growing, still innovating. Which means we will continue to challenge you. You will never stop learning, and you will never get bored - we promise you that. We offer you an ocean of possibilities. Join our family.