Field Service Technician

Biesse; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global machinery manufacturing company is seeking a dedicated Field Service Technician in Canada to ensure smooth operation of equipment. Responsibilities include installations, repairs, and maintenance on systems, along with providing exceptional customer service. The ideal candidate must have 5+ years of experience with industrial machinery and excellent communication skills. A commitment to safety and technical proficiency is required.

Qualifications

• Proven experience working with industrial or machinery systems.
• 5+ years' experience installing and maintaining CNC machines.
• Strong written and verbal communication skills.

Responsibilities

• Perform installations, repairs, and maintenance on systems.
• Provide diagnostic analysis, repair, or preventative maintenance.
• Complete on-site system audits and evaluations.

Skills

Troubleshooting

Customer service

Technical manual interpretation

Proficient in diagnostic tools

Job description

Biesse is an international company that manufactures integrated lines and machines to process wood, glass, stone, plastic, and composite materials. Founded in Italy in 1969 and listed on the Euronext STAR segment of the Italian Stock Exchange, Biesse supports the business evolution of customers in various sectors including furniture, housing & construction, automotive, and aerospace. With four manufacturing campuses and over 30 showrooms reaching over 160 countries, Biesse achieved approximately 80% of its turnover abroad. The company empowers leading industry players and prestigious names in design with the expertise of its 4,200 employees.

Job description

Job overview:

We are seeking a dedicated Field Service Technician to join our team.

Locations: Quebec, Toronto, Alberta, British Columbia.

The ideal candidate will be responsible for providing on-site maintenance and support to our clients. As a Field Service Technician, you will play a crucial role in ensuring the smooth operation of our equipment and systems.

Duties:

• Perform installations, repairs, and maintenance on systems.
• Utilize troubleshooting tools to diagnose and resolve issues with equipment.
• Use a variety of tools and techniques to complete tasks efficiently.
• Diagnose hardware problems and perform necessary repairs on machinery.
• Interpret and follow technical manuals to ensure proper functioning of systems.
• Collaborate with clients to build positive relationships and address their needs promptly.
• Assist in setting up and configuring systems.

Requirements:

• Proven experience working with industrial or machinery systems.
• Strong troubleshooting skills for repairs.
• Proficiency in using various diagnostic tools.
• Solid understanding of mechanical and electrical components and functionality.
• Ability to read and interpret technical manuals and schematics.
• Excellent communication skills and customer service orientation.
• Knowledge of safety principles is a plus.

Join our team as a Field Service Technician and contribute to providing top-notch service to our clients while expanding your skills in the field. Apply now to be part of our dynamic team!

Apply / Postuler

Responsibilities:

• Complete and submit field reports that capture all time and work completed on site.
• Provide diagnostic analysis, repair, or preventative maintenance to customers.
• Complete on-site system audits and evaluations.
• Practice and adhere to all safety and training protocols.

Qualifications:

• Strong written and verbal communication skills.
• 5+ years' experience installing and maintaining CNC machines.
• Ability to travel as required.
• Ability to lift up to 75 pounds.

Industry: Machinery Manufacturing

Employment Type: Full-time