Field Service Technician

Metro Compactor Service Inc.; Port Coquitlam; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A waste equipment company is seeking a Field Service Technician who will travel in the Vancouver Island area to perform diagnostics, maintenance, and repairs on waste equipment. The ideal candidate will have a valid Class 5 Driver's License, experience with hydraulic and pneumatic systems, and strong communication skills. Join a recognized leader, with competitive salaries and growth opportunities, in a supportive and engaging environment.

Benefits

Competitive salaries

Flexible time off

Employee growth opportunities

Qualifications

• Valid Class 5 Driver's License with a clean abstract.
• Ability to read and interpret schematics.
• Experience with machinery and electrical controls.

Responsibilities

• Perform diagnostic checks and maintenance on waste equipment.
• Communicate with clients to resolve equipment issues.
• Document each service call with detailed solutions.

Skills

Class 5 Driver's License

Read and interpret schematics

Electrical troubleshooting

Hydraulic systems experience

Pneumatic systems experience

Experience with hand tools

Verbal communication skills

Job description

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About The Job

The Field Service Technician travels to our high-profile commercial and residential client locations in the Vancouver Island area to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems.

About The Job

The Field Service Technician travels to our high-profile commercial and residential client locations in the Vancouver Island area to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems.

You will communicate directly with client users, operators, and employees to deliver a successful service visit. While most of your work will be independently performed after a suitable training period, you will be collaborating with other technicians and support staff to deliver the best possible solution for our clients.

Location : Service Technicians will work in Vancouver Island. Occasional travel to head office located in Port Coquitlam will be required.

Work Hours : 8am to 4 : 30pm | Over-time and On-Call required

What You Bring to the Table

• Valid "Class 5" Driver's License with a clean abstract.
• MUST be able to read and interpret schematics and conduct basic electrical troubleshooting.
• Previous working experience on machinery, including Hydraulic and Pneumatic systems, or electrical controls.
• Experience with limit switches, photo-eye sensors, and / or solenoids.
• Experience working with hand tools including drills, grinders, wrenches, hammers, and measurement tape.
• Must be willing to travel to several locations throughout the day and work independently in a company vehicle.
• Strong verbal communication skills, professional appearance, positive attitude, and a safety-first mindset.

A Day in the Life

Start the day by reviewing your service schedule, ensuring that you're equipped with all the necessary parts and tools in your company vehicle.

Drive to customers at commercial or residential job sites and engage with the site contact to discuss any issues they're experiencing with their equipment.

Begin diagnostics on malfunctioning waste equipment, such as balers, compactors, or chute systems. Conduct repairs or maintenance tasks for various issues such as : adjusting sensor and component failures, operational issues, malfunctioning hydraulic pumps or motors, damaged hoses, and electrical problems (wiring issues, faulty switches, or relays), etc.

Document each service call, detailing the issues faced and the solutions provided, ensuring that any feedback or specific client requests are noted.

Address urgent calls, demonstrating your ability to manage unforeseen challenges and ensuring minimal downtime for clients.

Engage with clients, providing them with updates on their equipment status, and advising on any further steps or care they should be aware of.

Ensure safety protocols are followed at every site, especially when working in varying weather conditions or near waste materials.

Leave each job site clean and free of debris to ensure exceptional customer satisfaction

Nice to Have (We will Train) :

Industry experience repairing waste and recycling equipment

Basic Programmable Logic Controller (PLC) experience

Stick Arc Welding

Work Environment

Physical Demands : While performing duties of this job, a technician would be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel.

Must be able to drive safely for periods of up to 2 to 3 hours at a time to reach job destinations. Must be able to have manual dexterity to operate equipment and tools required on the job.

Note on Working Conditions : Our technicians often operate in environments where waste is present. As such, it's crucial to be comfortable working near garbage and to always prioritize safety and cleanliness. Protective gear and adherence to health and safety guidelines are essential.

Why Work For Us :

Join Metro Compactor Service, an industry leader in the waste & recycling equipment sector in Canada. As we aim for North American expansion, we're all about pushing boundaries, be it promoting employee skill development, leading innovative technologies, or consistently delivering our Super Service promise. Our greatest strength? Our people, who make our groundbreaking tech and market leadership possible.

So, if you're all about making a big difference in an environment that values you as much as your skillset, come join the Metro family. Let's shape the future together!

Recognized Excellence : As a certified Great Place to Work (2023, 2024,2025), Canada's Top 100 Small & Medium Employers (2024, 2025) and recipient of the Innovation Award by the Brampton Board of Trade, our reputation speaks for itself.

Rewarding Package : Enjoy competitive salaries, flexible time off with2 vacation policies to choose from, maternity-leave top up, and the security of our company-matched retirement program. Plus, choose from three tailored benefits packages with extended coverage to suit your individual needs

Employee Growth : We encourage and support your growth through internal learning opportunities, mentorship, and a Training Reimbursement Program

Company Culture and Engagement : Participate in regular company events and charitable initiatives that enrich our family-oriented culture. A safe and positive work environment is our top priority and our staff have voted us a Great Place to Work for good reason!

About Us :

Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions. With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance, and repair services for balers, compactors, and chutes. Our cutting-edge iSmart technology sets us apart, enhancing efficiency and sustainability for our clients in the residential, commercial, and municipal sectors.

You can learn more about us on our website : www.metrocompactor.com

At Metro Compactor Service, we take pride in being recognized as a certified Great Place to Work. As an equal opportunity employer, we truly believe that a diverse workforce best represents the community we serve and enhances our ability to provide excellent service to our customers. We are committed to attracting and retaining a vibrant mix of passionate and talented individuals from a variety of backgrounds, demographics, and life experiences.

Due to the high volume of applications, only candidates selected for interviews will be contacted. We appreciate your interest and thank you for considering a career with Metro Compactor Service.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Railroad Equipment Manufacturing and Appliances, Electrical, and Electronics Manufacturing

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