Field Service Technician

Fuze HR Solutions; Mississauga; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading global automation firm is seeking a Field Service Technician in Mississauga to support installations and training. Responsibilities include machinery installation, troubleshooting, and client training. Ideal candidates will have a degree in a related field and 2–3 years of relevant experience. This role offers travel opportunities and the chance to work with advanced automation systems.

Benefits

Autonomy in managing client sites

Exposure to cutting-edge technology

Qualifications

• 2–3 years of experience in field service or technical support, preferably with sheet metal.
• Hands-on experience with laser cutting, brake press, or automation systems advantageous.

Responsibilities

• Install and commission machinery to production-ready status.
• Perform routine maintenance and repair of electrical and hydraulic systems.
• Provide troubleshooting and technical support to customers.

Skills

Flexible schedule

Travel readiness

Problem-solving

Organizational skills

Team collaboration

Education

Diploma or degree in Electrical, Mechanical, Mechatronics, or related trade

Tools

CNC systems

PLC systems

Job description

Our client is a global leader in automation for sheet metal processing, dedicated to developing technology that empowers sustainable manufacturing. Their integrated systems streamline material and data flow throughout the laser cutting, bending, and press brake process chain, enabling faster, more efficient production.

Role Overview

As a Field Service Technician, you’ll be the frontline expert delivering key support across installations, service calls, and customer training. You'll travel extensively to customer facilities, ensuring equipment is commissioned to specifications, delivering exceptional support, and maintaining long-term satisfaction.

What You’ll Do

Install & Commission Machinery

• Perform full installations and commissioning of laser cutting, brake press, and automation systems to production-ready status.
• Hand over systems confidently to customers, ensuring full operational readiness and compliance with OEM setup standards.

Service & Preventive Maintenance

• Carry out routine maintenance and repair electrical, pneumatic, and hydraulic systems.
• Diagnose malfunctions and perform corrective work to restore performance.

Software & Controls Updates

• Apply CNC & PLC firmware updates or rollback as needed and verify proper functionality on standalone and integrated machines.

Troubleshooting & Technical Support

• Resolve first-level technical issues by diagnosing root causes and implementing effective repairs.
• Provide phone and remote support when necessary.

Setup for Demonstration & Event Use

• Manage machine setup and operation at trade shows, exhibitions, and facility demonstrations.
• Configure displays to showcase functionality and assist in live presentations.

Customer Training & Handover

• Lead on-site training sessions for end-users and client teams, covering machine operation, maintenance routines, and safety procedures.
• Build strong customer relationships to drive long-term machine performance and satisfaction.

Qualifications & Experience

• Diploma or degree in Electrical, Mechanical, Mechatronics, or a related trade.
• 2–3years of experience in field service, technical support, or service engineering—preferably with sheet metal or manufacturing systems.
• Hands-on experience with laser cutting, brake press, or automated machinery sectors is highly advantageous.

Key Skills for Success

• Willing to work flexible schedules, including overtime and weekend deployments.
• Comfortable traveling domestically (about 90%) to support installations and service activities.
• Effective decision-maker with creative problem-solving abilities under pressure.
• Strong organizational skills with the ability to manage priorities and workloads independently.
• A self-starter who also thrives collaborating with cross-functional teams.

Why You’ll Enjoy This Role

• Autonomy to manage client sites and service delivery.
• Exposure to cutting-edge automation and control systems.
• Hands-on problem-solving in diverse industrial environments.
• Opportunity to be a technical ambassador and build long-lasting customer partnerships.

If you're looking for hands-on technical work, frequent travel, and the chance to take ownership of customer success, this is the role for you.

Apply now to become a pivotal contributor in automating the future of sheet metal processing.

Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.

As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.

For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.

We look forward to working with you.

Contract Info / Information sur le contrat

• Job ID / No. du Poste: 49743030
• Open Positions / Postes Ouverts: 1