Field Service Technician

TPGS; Mississauga; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

RRSP matching program

Health & wellness spending accounts

Paid time off and holidays

Tuition reimbursement

Job summary

TPGS is seeking a Generator Field Service Technician to perform emergency service, maintenance, and diagnostics on customer generators in Mississauga, Ontario. You will program transfer switches, test generator controls, and conduct startups and load tests while maintaining safety and high service standards.

Requirements include a minimum of 3 years’ generator field service experience, Power Generation diploma or equivalent, and a valid Ontario driver’s license.

Qualifications

• Minimum 3 years’ generator field service experience.
• College-level Power Generation Diploma or equivalent.
• Licensed Electrician or Certified Mechanic with electrical skills preferred.
• Valid ON driver’s license in good standing.
• Strong customer service and communication skills.
• Proficient with MS Office and Outlook.

Responsibilities

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators.
• Test, measure, and verify electrical component operations including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and troubleshoot generator sets and synchronizing control systems.
• Conduct startups and load bank tests as required.
• Operate and diagnose engine-driven gensets powered by diesel or natural gas.
• Maintain inventory and tools; communicate with supervisor; prepare service reports.

Skills

Field service experience

Customer service

Verbal and written communication

Self-management / work with minimal监督

Education

Power Generation Diploma

Certified Mechanic (electrical skills)

Licensed Electrician (mechanical skills)

Tools

MS Office Suite

Job description

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid ON driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

We Offer

• Employer RRSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.
• Company vehicle for select roles and on-site parking.