Field Service Technician

Our continued success in the Canadian market has generated the need for a Field Service Technician located in Ontario.

The Field Service Technician is responsible for installations, mechanical service, and technical support of centrifuge and decanter systems on customer sites. The Field Service Technician must have sound mechanical knowledge and mechanically related experience and will receive in-depth training on the centrifuge maintenance, operation, and process.

Responsibilities / Tasks

• Coordinate and/or perform installation and commissioning of new separators and decanters sold to customers.
• Provide technical and maintenance support for separators and decanters.
• Travel to customer sites to work on separator and decanter systems as per the applicable GEA safe operating procedures and maintenance manuals.
• Train customers and employees on the equipment for best operating practices and general maintenance.
• Assist third parties with project execution activities.
• Participate in auditing and monitoring activities of GEA equipment on customers’ sites.
• Perform routine maintenance procedures, emergency service, as well as warranty work on GEA’s product lines.
• Collect and classify data using various measuring equipment applicable to the equipment.
• Test systems and components using electrical, mechanical, digital, and pneumatic controls.
• Maintain records of repairs and maintenance of equipment as per maintenance schedules, corporate governance, legal requirements, and customer requirements.
• Provide feedback and recommendations to other departments in the development of new products and the improvement of existing products.
• Initiate recommendations for improved tools, procedures, and devices for service operations.
• Build parts lists for customers, internal and external.

Your Profile / Qualifications

• 3 to 5 years of experience.
• Professional or collegiate diploma (Mechanical Engineering Technology, Heavy Duty Mechanic, Millwright, or similar).
• Travel requirement: at least 75% of the job requires travel in the province of BC with the possibility of service-related visits to other Canadian provinces as and when required.
• The candidate must be able to accommodate a flexible working schedule.
• Must have a valid passport and be eligible to work in Canada and the USA when required.
• International travel is also a possibility for training and other requirements; the candidate must be able to travel internationally as well.
• Knowledge of centrifuge and decanter systems is required and advantageous.
• Or the candidate must demonstrate skills and knowledge applied in other mechanically related equipment.
• Process and electrical knowledge and experience are advantageous.
• PLC (Allen Bradley is a plus), programming, and control panel experience are considered advantageous.

Did we spark your interest?
Then please click apply above to access our guided application process.