Field Service Supervisor - e-Storage - Canada

Canadian Solar; Nova Scotia; On-site; CAD 70,000 - 90,000; Full time

Job summary

Canadian Solar is seeking a Field Service Supervisor to lead a team of technicians in the commissioning and maintenance of battery energy storage systems. The role involves ensuring compliance with long-term service agreements and requires experience in the renewable energy sector. Excellent leadership and communication skills are essential for managing tasks and coordinating with subcontractors in diverse project environments.

Benefits

Flexible Work Options

Training Programs

Promotional Opportunities

Qualifications

• Minimum 2 years in a Team Leader/Supervisor role.
• 5+ years relevant experience in a service environment, preferably renewable energy.
• Knowledge of BESS equipment preferred.

Responsibilities

• Lead the Senior Service and Service Technicians.
• Perform preventative and corrective maintenance of SPBs.
• Fulfill obligations for BESS equipment under LTSA’s.

Skills

Team Leadership

Verbal Communication

Written Communication

Troubleshooting

Problem Solving

Education

Qualified Electrical Technician

Tools

CMMS Software

MS Office Applications

Job description

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

The Field Service Supervisor will be an integral part of the service team with the main responsibility to lead the Senior Service and Service Technicians, enabling the team to commission and complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for completing obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. The successful candidate must be able to travel and complete tasks at various project sites throughout the US region. Experience with BESS or renewable power generation equipment in a service environment is required.

Responsibilities:

• Assign tasks to Senior Service and Service Technicians.

• Support the Senior Service and Service Technicians during daily/weekly tasks.

• Coordinate Senior Service and Service Technicians to attend sites to complete tasks as necessary.

• Commission CSI Energy Storage’s Solbank Storage Power Block.

• Perform preventative and corrective maintenance of SPBs to adhere to warranty requirements.

• Fulfill obligations for BESS equipment under LTSA’s, which may include:

  • Energy Storage Cabinets (ESC’s)

  • Power Conversion Stations (PCS)

  • Ring Main Units (RMU’s) / Switchgear

  • Transformers

  • SCADA and networking devices

• Provide onsite diagnostic, troubleshooting, and hands-on support to maintain equipment and achieve availability and capacity guarantees.

• Oversee and supervise subcontractors on site where required.

• Assist in developing standard operating procedures and processes.

• Complete work order documentation in a timely manner.

• Ensure inventory of spare parts is accurate.

• Perform proper LOTO and switching procedures as required.

• Support client training during commissioning.

• Adhere to all health and safety rules and policies.

• Complete other duties and projects as assigned.

Qualifications and Experience:

• Minimum 2 years in a Team Leader/Supervisor role.

• Qualified Electrical Technician.

• Minimum 5+ years of relevant work experience in a service environment, preferably in renewable energy.

• Construction Skills Certification Scheme will be beneficial.

• Previous training and knowledge of inverters.

• Knowledge of BESS equipment preferred.

• SCADA experience will be beneficial.

• Knowledge of general and national codes, medium voltage power systems, and Energy Storage system applications is an asset.

• Excellent verbal and written communication skills.

• Demonstrated proficiency using MS Office Applications (Word, Excel).

• Previous experience with a CMMS software program preferred.

• Must possess a valid driver’s license with a clean driving record.

• First Aid Trained will be beneficial.

• Must be able to travel to regional locations as needed.

• Ability to function successfully both independently and within a team.

• Demonstrated professional appearance and conduct.