Field Service Specialist- Building Automation & Connected Services (Eligible for Sign-on bonus [...]

Honeywell; San Juan de Terranova; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology solutions company in Newfoundland is seeking a Field Service Solution Specialist to provide on-site technical support and ensure optimal system performance. The ideal candidate has at least 5 years' experience in building automation and is skilled in troubleshooting and repairing advanced systems. This role requires strong communication skills and involves frequent travel. A sign-on bonus of up to $3,000 is offered.

Benefits

Sign-on bonus of up to $3,000

Qualifications

• At least 5 years of experience with building automation, enterprise applications, and connected services.
• Experience with industry communication protocols such as BACnet, Modbus, OPC, SNMP, API.
• Valid Class 5 Driver’s License.

Responsibilities

• Provide on-site technical support including troubleshooting, repair, and maintenance of systems.
• Collaborate with teams to resolve complex technical issues.
• Conduct inspections and preventive maintenance.

Skills

Strong communication and interpersonal skills

Bilingual in French

Self-motivated

Analytical and problem-solving skills

Education

College Diploma or degree in a technical field

Tools

Microsoft Office

SQL

Job description

Job Description

As a Field Service Solution Specialist at Honeywell, you will provide technical expertise and support to our customers. Your responsibilities include troubleshooting, repairing, and maintaining advanced systems to ensure optimal performance in the field.

You will report to the Field Engineering Manager and work at customer sites across Newfoundland. This role involves frequent travel and working in diverse environments, directly impacting customer satisfaction and business success.

This position offers a sign-on bonus of up to $3,000.

Responsibilities

Key Responsibilities

• Provide on-site technical support, including troubleshooting, repair, and maintenance of systems.
• Collaborate with teams to resolve complex technical issues.
• Conduct inspections and preventive maintenance.
• Document service activities, findings, and solutions.
• Train customers on product use and maintenance.

Qualifications

Must Have

• College Diploma or degree in a technical field such as Computer Science, IT, or Engineering.
• At least 5 years of experience with building automation, enterprise applications, and connected services.
• Experience with industry communication protocols (BACnet, Modbus, OPC, SNMP, API).
• Valid Class 5 Driver’s License.

Valued Skills

• Strong communication and interpersonal skills.
• Bilingual in French is an asset.
• Self-motivated with the ability to work independently and as part of a team.
• Technical writing skills.
• Knowledge of ICT/Cybersecurity fundamentals.
• Understanding of IoT technologies and applications.
• Experience in project management and vendor coordination.
• Analytical and problem-solving skills.
• Knowledge of open communication protocols and network troubleshooting.
• Proficiency with Microsoft Office, SQL, scripting, and system monitoring tools.
• Commitment to safety and understanding of IP network technologies.
• Willingness to learn product knowledge through training and on-the-job experience.
• Ability to develop technical solutions for customer needs.
• Understanding of Honeywell building technologies (BMS, Security, CCTV, Fire).

About Us

Honeywell addresses complex challenges in automation, aviation, and energy transition. We deliver innovative solutions across aerospace, building automation, energy, and industrial sectors, powered by Honeywell Forge software, aiming to make the world smarter, safer, and more sustainable.