Field Service Solution Specialist, Building Automation (Eligible for Sign-on bonus up to $3,000)

Kornferry Honeywell; Torbay; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Field Service Solution Specialist in Newfoundland to enhance customer satisfaction through technical expertise. Responsibilities include troubleshooting, maintaining advanced systems, and providing on-site support. Candidates must have a relevant technical degree and extensive experience in building automation. Join the team to make a significant impact on business success while enjoying a sign-on bonus of up to $3,000.

Benefits

Sign-on bonus up to $3,000

Qualifications

• Minimum 5 years' experience in building automation, Enterprise Applications, and Connected Services.
• Valid Class 5 Driver's License required.
• Bilingual in French is an asset.

Responsibilities

• Provide on-site support, troubleshooting, repair, and maintenance.
• Train customers on product use and maintenance.
• Document service activities and findings.

Skills

Building automation

HVAC

Communication protocols (BACnet, Modbus)

Technical writing

Analytical and problem-solving

Education

College Diploma or degree in a technical discipline

Tools

Microsoft Office

IP networking

Job description

This role is eligible for a Sign-on bonus of up to $3,000.

As a Field Service Solution Specialist at Honeywell, you will provide technical expertise and support to our customers. Your responsibilities include troubleshooting, repairing, and maintaining advanced systems to ensure their optimal performance.

You will report to the Field Engineering Manager and work at customer sites across Newfoundland. The role involves frequent travel and working in diverse environments, directly impacting customer satisfaction and business success.

Join our Building Automation team to showcase your BAS skills and deliver expert support throughout Newfoundland.

YOU MUST HAVE

• College Diploma or degree in a technical discipline (Computer Science, IT, Engineering).
• Minimum 5 years' experience in building automation, Enterprise Applications, and Connected Services.
• Experience with HVAC, DVM, Security, OBS, Fire, etc.
• Proficiency with industry communication protocols (BACnet, Modbus, OPC, SNMP, API).
• Valid Class 5 Driver's License.

WE VALUE

• Strong communication and interpersonal skills, with professionalism in client interactions.
• Bilingual in French is an asset.
• Self-motivated, deadline-oriented, able to work independently and in teams.
• Technical writing skills.
• Knowledge of ICT/Cybersecurity fundamentals.
• Understanding of IoT technologies and applications.
• Experience managing multiple projects and vendors.
• Analytical and problem-solving skills with innovative solutions.
• Knowledge of open communication protocols and network troubleshooting.
• Proficiency with Microsoft Office, IP networking, and system monitoring tools.
• Commitment to safety and safe work practices.
• Willingness to develop extensive product knowledge through training.
• Ability to identify technical solutions for customer needs.
• Understanding of Honeywell building technologies (BMS, Security, CCTV, Fire).
• Experience in project engineering and delivery of tech projects.

ABOUT HONEYWELL

Honeywell invents and commercializes technologies addressing energy, safety, security, air travel, productivity, and urbanization challenges. We are committed to enhancing efficiency, sustainability, and safety worldwide.

THE BUSINESS UNIT

We provide building services through on-site and remote experts, offering solutions for energy management, cybersecurity, and more to optimize building operations.

Honeywell is an equal opportunity employer, considering all qualified applicants without discrimination.

KEY RESPONSIBILITIES

• Provide on-site support, troubleshooting, repair, and maintenance.
• Collaborate with teams to resolve complex issues.
• Perform inspections and preventive maintenance.
• Document service activities and findings.
• Train customers on product use and maintenance.