Field Service Solution Specialist, Building Automation (Eligible for Sign-on bonus up to $3,000)

Honeywell; San Juan de Terranova; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in building automation, Honeywell seeks a Field Service Solution Specialist. The role involves providing technical support and maintaining advanced systems throughout Newfoundland. Ideal candidates possess a technical degree and at least five years of related experience, showcasing strong problem-solving and interpersonal skills.

Qualifications

• Minimum 5 years' experience in building automation technologies.
• 5+ years with Enterprise Applications (HVAC, Security).
• Valid Class 5 Driver's License.

Responsibilities

• Provide on-site technical support, troubleshooting, and maintenance.
• Conduct inspections and preventive maintenance.
• Train customers on product use and maintenance.

Skills

Excellent communication

Self-motivated

Analytical skills

Problem-solving skills

Technical writing skills

Knowledge of open communication protocols

IP network technologies knowledge

Basic network fault-finding

Education

College Diploma or degree in technical discipline

Tools

Microsoft Office applications

Job description

*This role is eligible for a Sign-on bonus of up to $3,000*

As a Field Service Solution Specialist here at Honeywell, you will play a critical role in providing technical expertise and support to our customers. You will be responsible for troubleshooting, repairing, and maintaining our advanced systems. Your knowledge and skills will be essential in ensuring the smooth operation and optimal performance of our products in the field.

You will report directly to our Field Engineering Manager, and you'll work out of our designated customer sites across various locations within Newfoundland.

This role requires frequent travel and the ability to work in diverse environments. In this role, you will have a direct impact on our customers' satisfaction and the success of our business. Your ability to quickly diagnose and resolve technical issues will contribute to the overall reliability and performance of our products. This is a fantastic career opportunity for a Field Service Solution Specialist in Newfoundland. Join our successful Building Automation team and showcase your advanced BAS skills and knowledge to deliver expert support to our customers around Newfoundland.

YOU MUST HAVE

• College Diploma or degree from an accredited institution in a technical discipline such as Computer Science, Information Technology, or Engineering.
• Minimum 5 years' experience in the design, implementation, and maintenance of building automation technologies, Enterprise Applications, and Connected Services.
• 5+ years with Enterprise Applications and Connected Services (HVAC, DVM, Security, OBS, Fire, etc.)
• 5+ years experience using industry-standard communication protocols (BACnet, Modbus, OPC, SNMP, API).
• Valid Class 5 Driver's License.

WE VALUE

• Excellent communication (verbal and written) and interpersonal skills, along with the ability to interact professionally with clients.
• Bilingualism in French is an asset.
• Self-motivated, able to meet deadlines, work well under pressure, determine work priorities, work independently and as part of a team.
• Excellent technical writing skills.
• Knowledge of ICT/Cybersecurity fundamentals.
• Fundamental knowledge of 3rd-party IoT technologies and software applications.
• Experience organizing and directing work activities according to priorities and meeting deadlines involving multiple systems, projects, and vendors.
• Strong analytical and problem-solving skills with the ability to develop innovative solutions in complex environments.
• Knowledge of industry-standard open communication protocols.
• Basic network fault-finding capabilities.
• Knowledge of system monitoring tools.
• Proficiency with Microsoft Office applications (DB, SQL, scripting).
• A strong commitment to safety and a safe working environment.
• Strong knowledge of IP network technologies (switches, routers, firewalls) and solutions, and proficiency with IP addressing and allocation.
• Willingness to develop extensive product knowledge through formal training and on-the-job experience with Honeywell's latest technology.
• Ability to identify technical solutions to customers' business needs.
• Understanding of Honeywell building technologies and applications (BMS, Security, CCTV, Fire, etc.).
• Proven track record in project engineering involving design and delivery of technology-based projects.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies addressing critical challenges in energy, safety, security, air travel, productivity, and urbanization. We are a leading software-industrial company dedicated to improving efficiency, productivity, sustainability, and safety in high-growth industrial markets. Our products and solutions aim to create a safer, more comfortable, and more productive world, enhancing global quality of life.

THE BUSINESS UNIT

We provide building services through a team of experts on-site at customer buildings or via remote capabilities. We help buildings of all sizes optimize their operations with smart, customized solutions including managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity.

Honeywell is an equal opportunity employer. Qualified applicants are considered regardless of age, race, creed, color, national origin, marital status, sexual orientation, gender identity or expression, disability, religion, sex, or veteran status.

KEY RESPONSIBILITIES

• Provide on-site technical support, including troubleshooting, repair, and maintenance of advanced systems.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Conduct inspections and preventive maintenance to ensure optimal product performance.
• Document and report all service activities, findings, and solutions.
• Train customers on proper use and maintenance of products.