Field Service Representative Lead (Gas Utilities) - Penticton

TAPP Workforce Solutions Inc.; Penticton; On-site; CAD 60,000 - 80,000; Full time

Job summary

TAPP Workforce Solutions Inc. is seeking a skilled Field Service Technician Lead in British Columbia. This role requires technical expertise in gas meter installations and leadership capabilities, including coordination and mentoring of junior technicians. The ideal candidate will hold a Class B Gas Ticket and demonstrate a commitment to safety and customer satisfaction.

Benefits

Benefits after 3 months

Company vehicle

Qualifications

• Minimum of 2 years of experience in gas meter installation.
• Strong mechanical aptitude and technical troubleshooting ability.
• Prior leadership or team lead experience is an asset.

Responsibilities

• Install gas meters at residential and small commercial properties.
• Assist Field Service Leaders with daily coordination of field technicians.
• Conduct safety inspections and leak tests following installations.

Skills

Mechanical aptitude

Technical troubleshooting

Communication

Organizational skills

Leadership potential

Education

High school diploma or equivalent

Job description

Job Title : Field Service Technician Lead (Class B Gas Ticket Required)

Location : British Columbia, Canada

Salary : $35 - $38.00 / hour

Benefits after 3 months and Company vehicle

Reports to : Field Service Leader

Start Date : TBA

Job Summary :

We are currently seeking a skilled and motivated Field Service Technician Lead to join our team in British Columbia . This leadership-focused role requires a Class B Gas Ticket and involves performing gas meter installations while also supporting and occasionally covering for Field Service Leaders. The ideal candidate will possess strong technical capabilities, leadership experience, and a commitment to safety and customer satisfaction.

Key Responsibilities :

Installation & Technical Work

• Install gas meters at residential and small commercial properties.
• Conduct safety inspections and leak tests following installations.
• Ensure all work complies with current gas utility codes, standards, and safety regulations.

Leadership Support

• Assist Field Service Leaders with daily coordination of field technicians.
• Act as the point of contact in the Field Service Leader’s absence.
• Provide on-site guidance and mentorship to junior technicians.
• Help monitor crew productivity, safety compliance, and job quality.

Safety & Compliance

• Uphold and promote all safety protocols and procedures.
• Participate in safety meetings and contribute to ongoing risk assessments.
• Ensure the use of proper PPE and adherence to safety standards in the field.

Customer Interaction

• Professionally interact with customers during installations.
• Explain the installation process and respond to customer inquiries.
• Provide solutions to on-site concerns or escalate as appropriate.

Documentation & Reporting

• Accurately document installation activities and job status using handheld devices.
• Submit reports and complete digital work orders.
• Maintain accurate records of tools, equipment, and materials.

Qualifications :

Education & Experience

• High school diploma or equivalent.
• Minimum of 2 years of experience in gas meter installation or a related field.
• Prior leadership or team lead experience is an asset.
• Strong mechanical aptitude and technical troubleshooting ability.
• Excellent communication and organizational skills.
• Confident decision-maker with leadership potential.
• Ability to work independently and support a team.
• Comfortable with digital tools and handheld devices for reporting.

Certifications & Licenses

• Class B Gas Ticket – Required
• Valid Class 5 driver’s license and clean abstract.
• Criminal background check required.

Training Program :

• Paid Training :
• Includes safety protocols, technical skills, and customer service training.
• Hands-on mentorship with experienced team leaders.

Want to join the Team?

Please apply to

• 1 469 405 3196 or [phone]

About TAPP Workforce Solutions Inc.

At TAPP , we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company , we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there. We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals.

Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

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