Field Service Representative Lead (Gas Utilities) - Kamloops

TAPP Workforce Solutions Inc.; Kamloops; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading talent acquisition company is seeking a skilled Field Service Technician Lead to perform gas meter installations and assist in field technician coordination. The role requires a Class B Gas Ticket and strong leadership capabilities, ensuring compliance with safety standards and excellent customer interaction. Ideal candidates have a minimum of 2 years in the field and possess strong mechanical and troubleshooting skills. This position offers a comprehensive paid training program.

Benefits

Comprehensive 3-week paid training program

Hands-on mentorship with experienced leaders

Qualifications

• Class B Gas Ticket is required.
• Prior leadership or team lead experience is an asset.
• Comfortable with digital tools for reporting.

Responsibilities

• Install gas meters at residential and commercial properties.
• Assist Field Service Leaders with coordination of technicians.
• Uphold safety protocols and participate in risk assessments.
• Interact with customers professionally during installations.

Skills

Strong mechanical aptitude

Technical troubleshooting

Excellent communication

Organizational skills

Leadership potential

Education

High school diploma or equivalent

Minimum of 2 years of experience

Tools

Handheld devices

Job description

Job Description

Job Title : Field Service Technician Lead (Class B Gas Ticket Required)

Location : British Columbia, Canada

Salary : $35 - $40.00 / hour

Reports to : Field Service Leader

Start Date : TBA

Job Summary :

We are currently seeking a skilled and motivated Field Service Technician Lead to join our team in British Columbia. This leadership-focused role requires a Class B Gas Ticket and involves performing gas meter installations while supporting and occasionally covering for Field Service Leaders. The ideal candidate will possess strong technical capabilities, leadership experience, and a commitment to safety and customer satisfaction.

Key Responsibilities :

Installation & Technical Work

• Install gas meters at residential and small commercial properties.
• Conduct safety inspections and leak tests following installations.
• Ensure all work complies with current gas utility codes, standards, and safety regulations.

Leadership Support

• Assist Field Service Leaders with daily coordination of field technicians.
• Act as the point of contact in the Field Service Leader’s absence.
• Provide on-site guidance and mentorship to junior technicians.
• Help monitor crew productivity, safety compliance, and job quality.

Safety & Compliance

• Uphold and promote all safety protocols and procedures.
• Participate in safety meetings and contribute to ongoing risk assessments.
• Ensure the use of proper PPE and adherence to safety standards in the field.

Customer Interaction

• Professionally interact with customers during installations.
• Explain the installation process and respond to customer inquiries.
• Provide solutions to on-site concerns or escalate as appropriate.

Documentation & Reporting

• Accurately document installation activities and job status using handheld devices.
• Submit reports and complete digital work orders.
• Maintain accurate records of tools, equipment, and materials.

Qualifications :

Education & Experience

• High school diploma or equivalent.
• Minimum of 2 years of experience in gas meter installation or a related field.
• Prior leadership or team lead experience is an asset.

Skills & Competencies

• Strong mechanical aptitude and technical troubleshooting ability.
• Excellent communication and organizational skills.
• Confident decision-maker with leadership potential.
• Ability to work independently and support a team.
• Comfortable with digital tools and handheld devices for reporting.

Certifications & Licenses

• Class B Gas Ticket – Required
• Valid Class 5 driver’s license and clean abstract.
• Criminal background check required.

Training Program :

• Paid Training :
• Comprehensive 3-week paid training program.
• Includes safety protocols, technical skills, and customer service training.
• Hands-on mentorship with experienced team leaders.

About TAPP Workforce Solutions Inc.

At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. Our commitment extends beyond recruitment.

We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let's find your next opportunity together.

Want to join the team? Please apply to:

Janine le Roux

1 647 560 5726