Field Service Project Manager

Schneider Electric; Ottawa; On-site; CAD 75,000 - 113,000; Full time

Job summary

Schneider Electric is seeking a Field Services Project Manager to lead customer projects within our services organization. You will oversee the full project lifecycle, coordinating cross-functional teams to ensure safe, profitable, and on-time delivery with exceptional customer satisfaction.

You will manage budgets, risks, and changes, maintain strong customer relationships, and drive continuous improvement through lessons learned and closeout reviews.

Qualifications

• Bachelor's degree in Engineering, Business, Project Management, or related field.
• Experience managing customer-facing projects in field services or industrial automation.
• Knowledge of medium/low voltage distribution solutions and UPS systems is preferred.
• Strong proficiency in Excel and MS Project.

Responsibilities

• Lead end-to-end project execution including scope, budgets, schedules, and risk.
• Coordinate engineering, planning, procurement, and field service resources.
• Maintain customer relationships and provide regular project updates.
• Manage contractual changes, invoicing support, and cash flow.
• Drive safety, quality, and compliance during all project phases.

Skills

Leadership

Cross-functional teamwork

Project management

Budgeting

Risk management

Stakeholder communication

Bilingual (English/French)

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Excel

Microsoft Project

Job description

About The Role

We are seeking a highly motivated Field Services Project Manager to lead the successful execution of customer projects within our services organization. In this role, you will be responsible for managing the full project lifecycle, ensuring safe, profitable, and on‑time delivery while maintaining exceptional customer satisfaction.

As the primary point of contact for customers throughout project execution, you will coordinate cross‑functional teams, oversee project performance, manage risks, and drive operational excellence from project initiation through closeout.

What Will You Do?

Project Leadership & Execution

• Manage the execution of field services projects in accordance with company policies, processes, and contractual requirements.
• Lead cross‑functional project teams, including engineering, planning, procurement, technical support, and field service resources.
• Conduct project handovers and review project scope, deliverables, budgets, schedules, and risks.
• Establish project governance, milestones, resource plans, and communication strategies.
• Coordinate project kickoff meetings internally and with customers when required.
• Ensure work orders and project activities are planned and scheduled appropriately.

Customer & Stakeholder Management

• Serve as the primary point of contact for customers throughout project execution.
• Build strong customer relationships and ensure consistent communication and project updates.
• Collaborate with internal stakeholders including Sales, Tendering, Operations, Supply Chain, Technical Support, and Service teams.
• Manage third‑party vendors and partners involved in project delivery.

Financial & Contract Management

• Own project profitability, including revenue, margin, cost control, cash flow, forecasting, and billing milestones.
• Monitor project spending against budget and identify opportunities to improve gross margin.
• Review contractual obligations and manage project changes, claims, and variation orders.
• Support timely invoicing and collection activities to ensure healthy project cash flow.

Risk, Quality & Compliance

• Ensure the highest standards of safety throughout project execution.
• Identify risks, develop mitigation plans, and proactively address project issues.
• Lead issue resolution activities and elevate concerns when necessary.
• Maintain compliance with contractual, statutory, and company requirements.
• Drive continuous improvement through lessons learned and project reviews.

Project Closeout

• Ensure successful project completion, documentation, and formal project closure.
• Archive project records and share key learnings with relevant stakeholders.
• Support forecasting and planning activities for upcoming projects.

What Qualifications Will Make You Successful?

Education

• Bachelor's degree in Engineering, Business, Project Management, or a related discipline.

Experience & Technical Knowledge

• Experience managing customer‑facing projects in field services, electrical systems, industrial automation, energy management, or related industries.
• Knowledge of Medium Voltage and Low Voltage distribution solutions, UPS systems, cooling solutions, or similar technical offerings.
• Strong understanding of project management principles, methodologies, and best practices.
• Proficiency with project management and reporting tools, including Microsoft Excel and Microsoft Project.

Skills

• Excellent leadership and stakeholder management skills.
• Strong negotiation, conflict resolution, and change management capabilities.
• Effective planning, organizational, and problem‑solving abilities.
• Strong financial and commercial acumen.
• Ability to manage multiple priorities in a fast‑paced environment.
• Customer‑focused mindset with excellent communication skills
• English proficiency is required for this position due to the need to regularly communicate and collaborate with stakeholders, business partners, customers, and teams located outside Quebec. Bilingualism (English and French) is considered an asset.

Why Join Us?

You’ll have the opportunity to lead impactful customer projects, collaborate with diverse teams, influence business performance, and contribute to delivering innovative service solutions that create value for customers and the organization.

This position is ideal for a results‑driven project manager who thrives in a technical, customer‑facing environment and enjoys driving projects to successful completion.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 75,200 - CAD 112,800 per year. This pay range includes base pay and short‑term incentives.

For Ontario applicants, this posting complies with provincial law which does not require disclosure of the pay range. Inquiries regarding the pay range can be directed to the recruiting / hiring manager.

Schneider Electric is there when it matters most to you

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.