Field Service Operations - Superintendent Engineer

Everllence; Dartmouth; On-site; CAD 90,000 - 120,000; Full time

Job summary

Everllence seeks an experienced field service engineer to perform installation, troubleshooting, maintenance, and modernization of our diesel engines and turbochargers on seagoing vessels and power plants. You will supervise contractor work, provide technical advice, and support customers with training and service program information, including follow-ups to prior vessels.

The role requires extensive travel, flexibility, and strict adherence to ISO standards, safety practices, and internal

Qualifications

• University degree in Engineering or comparable vocational education with extensive work experience.
• Four or more years related experience and/or training in engines and turbochargers.
• Knowledge of control systems and mechanical systems, plus safety training.

Responsibilities

• Provide technical service installation, troubleshooting, maintenance, repair, overhauls and modernization for engines and turbochargers.
• Supervise outside contractors and coordinate repair work on company engines.
• Travel extensively by car, train, plane, boat, and sometimes helicopter on short notice.
• Maintain good customer relationships and provide training and service information.

Skills

Control systems knowledge

Mechanical aptitude

Leadership/teamwork

Problem solving

Communication skills

Willing to travel

Safety awareness

First aid

Crane and forklift training

Rigging

Education

University degree in Engineering

Comparable vocational education with extensive work experience

Job description

Summary

Trouble-shooting, maintenance and repair supervision and execution, general advising and other duties on diesel engines, turbochargers, and related products designed by the company.

Roles and Responsibilities

Provides technical service installation, troubleshooting, maintenance, repair, overhauls and modernization for engines and turbochargers manufactured by the company and affiliated companies on seagoing vessels and power plants.

Provides technical advice; provide training and service program information including follow-up to previously visited vessels as well as engine related support to our customers.

Directs and supervises work performed by outside contractors in repair of the company's engines.

Assists workshops in technical matters as required, assists in the collection of receivables, establishes and maintains good business relations and communication with all customers.

Innovates and develops products.

Requires intensive travelling via car, train, plane, launch boat, and in extreme cases via helicopter at short notice and the ability to be flexible changing plans to comply with professional circumstances and exigencies.

Maintains a good business relation and communication with all customers while performing all duties.

To be up-do-date with and to implement internal technical modifications and informations.

Ability to handle various Projects at all levels of the organization.

Reports (e.g. Service Reports) have to be finished and uploaded two days after the job is finished.

Tools has to be returned in a good condition.

Performs other duties assigned.

File and organize documents and appropriated folders.

Assure to follow internal MAN rules and regulations.

Required Education

University degree in Engineering with related work experience

Or

Comparable vocational education with longtime work experience

Required Experience

Four or more years related experience and/or training; or equivalent combination of education and experience.

Required 3rd party Certifications/Qualifications

None

Other skills

Basic knowledge and interest of control systems and electronic and pneumatic/hydraulic systems.

Sound knowledge of 4-st and 2-st engines and possibly turbochargers and propellers.

First aid.

Crane and forklift training.

Rigging.

Safety training courses.

Physical Requirements

Ability to reach, climb, balance, stoop, kneel, crouch and crawl, ability to lift up to 100 pounds.

Ability to work in wet, humid, hot conditions, near moving mechanical parts, in high precarious places.

Working in an engine room where other engines are running, and dealing with high temperatures, humidity, vibrations, and loud noises.

Competencies

Enjoy practical and manual work.

Mechanical aptitude.

Willingness to travel and work overnight and weekend.

Understand and practice safe working methods.

Willing to work under ISO standards and have a commitment to continuous improvement.

Ability to communicate well at all levels of the organization.

Leadership skills and/or working on these.

Problem solving and conflict resolution skills.

Willingness to learn, accept critic and learn from it.

Must be highly self-motivated with a results-oriented, proven track record.

Must bring a positive, can-do attitude to work place.

Must have the ability to work harmoniously and effectively and effectively as part of a work team.

Customer service oriented and good inter-personal skills are as important as technical know-how and the desire to investigate and resolve problems.

Stand for the team and be fair to all, not take sides or pass judgements without a sufficient reflection or investigation.

Being example to the team with attendance, dedication and flexible and dependable service to customers and colleagues.

Be a team player. Be honest and loyal.

Follow company vision and goals.

All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.

All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.