Field Service Mechanic

Herc Rentals; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

Herc Rentals is looking for a Field Service Mechanic A who will ensure the proper functioning of our rental fleet at various job sites in Kingston. This role requires technical expertise in equipment maintenance and repairs, as well as a commitment to safety and quality. The successful candidate will work independently, manage customer relationships, and complete comprehensive service reports. Exceptional compensation and benefits are offered.

Benefits

Medical, Dental, and Vision Coverage

Paid Vacation Time Off (Minimum 3 weeks)

Life and Disability Insurance

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Qualifications

• Ability to operate and test heavy equipment and tools.
• Excellent written and verbal communication.
• Ability to understand technical schematics and manuals.

Responsibilities

• Perform preventive maintenance on equipment at job sites.
• Diagnose and repair heavy equipment as needed.
• Build positive relationships with customers and provide on-site support.

Skills

Customer service skills

Ability to operate multiple vehicles

Time management

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Job description

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Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has about 7,600 employees in North America as of March 31, 2025.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

As a Field Service Mechanic A, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the branch. You will serve as a go-to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What you will do...

• Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Recondition and replace assorted parts to return equipment to a safely functioning state
• Educating customers on proper use of equipment to avoid future breakdowns
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
• Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
• Maintain work area on jobsite in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Follow all company’s filed procedures and protocols
• Build positive relationships with customers
• Perform additional duties as assigned

Requirements

• Highschool diploma or equivalent
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Ability to understand detailed technical schematics, owner manuals, and product warning labels
• Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
• Ability to be on call to support operational needs
• A valid driver’s license

Skills

• Ability to drive/operate multiple types of vehicles and equipment
• Ability to follow up with customers in a timely manner
• Ability to handle assorted tools properly and safely
• Ability to safely lift up to 50 LBs
• Customer service skills to naturally converse with jobsite foreman
• Flexibility to adapt to changing needs on an active jobsite
• Interpersonal skills to communicate effectively and efficiently
• Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
• Solid and proven computer skill set to enter work orders
• Understanding the importance of time management
• Works and communicates effectively with all levels of the company

Pay Range:$35 -$37/hr, can vary based on experience

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Healthcare spending account
Smoking Cessation Program
Weight Loss Program
Herc Life Wellness Program

Building Your Financial Future
Company matched Pension Plan
Employee Stock Purchase Program
Registered Retirement Savings Plan
Non Registered Savings Plan
Tax Free Spending Account (TFSA)

Life & Work Harmony
Paid Vacation Time Off (Minimum 3 weeks)
Paid sick days
Military leave
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Mechanic Tool reimbursement of up to $500 per year
Auto & Home Insurance Discounts

Protecting You & Your Family
Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance
Critical Illness Insurance
Accident Insurance

Herc Rentals is an equal opportunity employer

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