Field Service Mechanic

Herc Rentals; Grande Prairie; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in equipment rental is seeking a skilled Field Service Mechanic to ensure their fleet operates smoothly at customer job sites. This role involves performing preventative maintenance, diagnosing equipment issues, and building strong relationships with clients. You'll have the opportunity to work independently, manage your schedule, and contribute to the community while ensuring the highest level of service. Join a company that values its employees and offers excellent benefits, including medical coverage, retirement plans, and generous paid time off. If you're passionate about mechanics and customer service, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Coverage

Life and disability insurance

Paid Vacation Time Off (Minimum 3 weeks)

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Employee Stock Purchase Program

Qualifications

• High school diploma required with mechanical expertise in heavy equipment.
• Ability to operate various tools and vehicles safely and efficiently.

Responsibilities

• Perform preventative maintenance and repairs on equipment at job sites.
• Build positive relationships with customers and educate them on equipment use.

Skills

Ability to drive/operate multiple types of vehicles and equipment

Customer service skills

Flexibility to adapt to changing needs

Interpersonal skills

Written and verbal communication skills

Time management

Education

High school diploma or equivalent

Tools

Hand tools

Air/electric tools

Boom lifts

Forklifts

Compressors

Generators

Job description

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.5 billion as of December 31, 2024. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has approximately 7,700 employees in North America.

As a Field Service Mechanic, you will serve as a go-to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What you will do...

• Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Recondition and replace assorted parts to return equipment to a safely functioning state
• Educating customers on proper use of equipment to avoid future breakdowns
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
• Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
• Maintain work area on jobsite in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Follow all company’s filed procedures and protocols
• Build positive relationships with customers
• Perform additional duties as assigned

Skills

• Ability to drive/operate multiple types of vehicles and equipment
• Ability to follow up with customers in a timely manner
• Ability to handle assorted tools properly and safely
• Ability to safely lift up to 50 LBs
• Customer service skills to naturally converse with jobsite foreman
• Flexibility to adapt to changing needs on an active jobsite
• Interpersonal skills to communicate effectively and efficiently
• Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
• Solid and proven computer skill set to enter work orders
• Understanding the importance of time management
• Works and communicates effectively with all levels of the company

Requirements

• Highschool diploma or equivalent
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Ability to understand detailed technical schematics, owner manuals, and product warning labels
• Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
• Ability to be on call to support operational needs
• A valid driver’s license, with clean driving record

Pay Range: $44 - $48/hr, can vary based on experience

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

Benefits

Keeping you healthy:
Medical, Dental, and Vision Coverage
Life and disability insurance
Healthcare spending account
Smoking Cessation Program
Weight Loss Program
Herc Life Wellness Program

Building Your Financial Future:
Company matched Pension Plan
Employee Stock Purchase Program
Registered Retirement Savings Plan
Non Registered Savings Plan
Tax Free Spending Account (TFSA)

Life & Work Harmony:
Paid Vacation Time Off (Minimum 3 weeks)
Paid sick days
Military leave
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Mechanic Tool reimbursement of up to $500 per year
Auto & Home Insurance Discounts

Protecting You & Your Family:
Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance
Critical Illness Insurance
Accident Insurance

Herc Rentals is an equal opportunity employer.