Field Service Manager

Propack Processing & Packaging Systems; Beamsville; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A dynamic packaging solutions company is seeking a Project Manager to lead engineer-to-order projects in Beamsville, Ontario. The ideal candidate will have a Bachelor's degree in engineering, over 10 years of experience in project management within automation, and proficiency in AutoCAD and SolidWorks. This role involves both national and international travel and offers competitive compensation and benefits.

Benefits

Fully funded comprehensive benefits package

Professional development opportunities

Performance-based incentives

Qualifications

• 10+ years of experience managing custom projects in automation, robotics, or packaging machinery.
• Valid passport and ability to obtain international travel documentation.
• Demonstrated equivalent knowledge typically acquired from relevant work experience.

Responsibilities

• Serve as the primary customer contact.
• Monitor and manage project budgets and profitability.
• Create and manage Gantt charts and timelines.
• Host regular internal and customer meetings.
• Manage Factory Acceptance Test (F.A.T.).

Skills

Project management software experience

Proficiency in AutoCAD

Experience with packaging machines

Strong background in ETO/CTO environments

Education

Bachelor's degree in engineering

Tools

SolidWorks

3D CAD tools

Job description

PROPACK Processing & Packaging Systems Inc.

HIRING Position:PROJECT MANAGER

PROPACK has an exciting opportunity for the position of PROJECT MANAGER.

Propack Processing & Packaging Systems Inc. is a dynamic, fast-growing local company that has been providing custom robotic packaging solutions for a wide variety of packaging applications and formats since 1996.All integrated systems are configured and supported by the Propack Controls Team, overseeing mechanical and electrical design, programming, commissioning and customer support.

Reporting to the Operations Manager, the Project Manager provides strategic leadership, planning, and coordination of Engineer-to-order (ETO) packaging equipment and automation projects.The position is responsible for ensuring timely, cost-effective, and customer-satisfying execution of projects from sales support through post-installation warranty follow-up

Key Responsibilities

• Serve as the primary customer contact
• Monitor and manage project budgets and profitability throughout the project lifecycle.
• Create and manage Gantt charts and timelines to maintain alignment with key milestones and delivery schedules
• Host regular internal and customer meetings with clear agendas, detailed notes, and actionable items.
• Continuously update project stakeholders, ensuring alignment and accountability.
• Manage Factory Acceptance Test (F.A.T.)
• Work with Service Manager to schedule technicians for installations, F.A.T.s, and on-site training
• Complete comprehensive site service reports

Qualifications:

• Bachelor’s degree in mechanical, Electrical, or Industrial Engineering or demonstrated equivalent knowledge typically acquired from relevant work experience
• Proficiency in AutoCAD, SolidWorks, and 3D CAD tools
• Experience with packaging machines, robotic manipulators, and electrical systems
• Project management software experience (MS Project, Wrike, etc.)
• 10+ years of experience managing custom projects in automation, robotics, or packaging machinery
• Strong background in ETO/CTO environments with cross-functional team leadership
• Valid passport and ability to obtain international travel documentation

Location

• This position is based at Propack headquarters in Beamsville, Ontario and involves national and international travel to customer or vendor sites

Compensation & Benefits

• Salary commensurate with formal education, relevant knowledge and work experience
• Propack offers a fully funded, comprehensive benefits package to its employees
• Professional development opportunities
• Performance-based incentives

if you are interested in pursuing this exciting opportunity, please email your resume to Norman Hall, Human Resources Manager, [e-mail]

4902 Union Road • Beamsville • ON • L3J 0V8 • Canada

Phone: [phone]