Field Service Lab Equipment Technician

Raeyco Lab Equipment Systems Management Ltd; Burnaby; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in lab equipment services seeks a Laboratory Field Service Technician. The role involves installation, maintenance, and troubleshooting of lab equipment. Candidates should possess strong electronic and mechanical skills, effective communication, and a commitment to customer satisfaction. This full-time position offers opportunities for skill development within a supportive team environment.

Qualifications

• Minimum 2-year college diploma or degree in Engineering, Electronics, or Instrumentation.
• Ability to perform physical work including lifting and standing.
• Legal entitlement to work in Canada and valid driver’s license.

Responsibilities

• Perform installation, maintenance, and repairs on lab equipment.
• Inspect and test biomedical equipment to diagnose faults.
• Deliver service, test, and calibration reports to customers.

Skills

Troubleshooting

Communication

Customer Relationship Management

Education

2-year college diploma in Engineering

Degree in Electronics

Degree in Instrumentation

Tools

HPLC

GC

Mass Spectrometry

Biological Safety Cabinets

Ultra-low freezers

Environmental Chambers

Job description

We are looking for experienced field service technicians, based in the Lower Mainland Area. We’re Raeyco Lab Equipment Systems Management. We are industry leaders in repair, maintenance, calibrations, qualifications, and service for various laboratory and medical equipment. Come join our team!

Laboratory Field Service Technician

As a Laboratory Field Service Technician, you will be responsible for performing installation, preventative maintenance, calibrations, certifications, troubleshooting, diagnosing, and repairing industry-related equipment at customer locations. Your duties include inspecting and testing biomedical and lab equipment to diagnose faults using electronic testing devices and precision measuring instruments, repairing and adjusting instrument components, troubleshooting, removing, and replacing defective parts, and ensuring systems operate correctly through testing.

You will also resolve first-line customer service issues, provide technical support and solutions, and deliver service, test, and calibration reports to customers while maintaining accurate records in our online system. A successful technician should have strong electronic and mechanical skills, with the ability to troubleshoot, inspect, test, install, calibrate, qualify, and maintain equipment.

Success on the Job

Our technicians are curious and determined to learn new skills, solving problems with satisfaction. Effective communication and building strong customer relationships are essential, as we aim to be the trusted resource our customers rely on. If this sounds like a good fit, please contact us. At Raeyco, you'll have opportunities to develop your skills within a supportive team environment. We seek individuals with an entrepreneurial spirit to help grow our business! This is a full-time role.

Minimum Qualifications

1. Minimum 2-year college diploma or degree in Engineering, Electronics, Instrumentation, or equivalent education and experience in a technical or field service role.
2. Ability to perform physical work involving lifting, carrying heavy equipment, standing, kneeling, and bending.
3. Overnight travel may be required to maximize efficiency during duties.
4. Ability to travel within Canada and the U.S.
5. Legal entitlement to work in Canada.
6. Valid driver’s license.

Preferred Qualifications

1. Experience with HPLC, GC & Mass Spectrometry.
2. Experience with Biological Safety Cabinets and clean rooms.
3. Experience working on ultra-low freezers and environmental chambers.
4. Relevant experience in a regulated environment.