Field Service Engineer, Medical Diagnostic Systems

ZipRecruiter; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading medical diagnostic systems company is seeking a Field Service Engineer to service and repair high-value diagnostic equipment. The role involves troubleshooting at customer sites and ensuring excellent service in clinical environments. Candidates should have a strong technical background, especially in electronics, with training provided for successful applicants.

Benefits

25 Days Holiday Plus Bank Holidays

Car Allowance

Pension

Income Protection

Life Insurance

Private Healthcare

Full Product Training

Qualifications

• Competent background as a field service engineer.
• Experience with high-value capital equipment.
• Desirable: Experience with medical devices and laboratory systems.

Responsibilities

• Service and repair of medical and laboratory diagnostic systems.
• Provide troubleshooting solutions at customer sites.
• Liaise with laboratory managers and technicians.

Skills

Problem Solving

Technical Support

Customer Focus

Education

Qualification in Electronics

Job description

Job Description

Field Service Engineer, Medical Diagnostic Systems

Basic Salary: £49,000
Car Allowance: £7,200
Bonus: £6,000
Pension, Income Protection, Life Insurance, Private Healthcare

Additional Benefits: 25 Days Holiday Plus Bank Holidays, Full Product Training

The Role - Field Service Engineer, Medical Diagnostic Systems

Following expansion, we seek to recruit a technically motivated and customer-focused Field Service Engineer responsible for:

1. The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems used within pathology departments, NHS laboratories, and clinical chemistry environments.
2. Visiting customer sites and providing troubleshooting solutions.
3. Liaising with external contacts, including laboratory managers and technicians from NHS and private scientific organizations.

Your Background - Field Service Engineer, Medical Diagnostic Systems

To succeed, you must demonstrate:

• A competent background as a field service or technical support engineer with extensive experience working on high-value capital equipment.
• A qualification in electronics.
• Experience working on diagnostic systems, medical devices, laboratory systems, scientific equipment, or similar high-value electronic/electromechanical equipment is desirable.

Full product training will be provided, so applications from various technical backgrounds will be considered.

The Company - Field Service Engineer, Medical Diagnostic Systems

Our client is part of one of the largest medical and laboratory equipment suppliers worldwide. They provide innovative diagnostic laboratory systems to the healthcare sector, supported by a multi-'blue-chip' technology group. Their focus is on product innovation, excellent customer service, and talented people. This vacancy is advertised by TRS Consulting, an employment agency.