Field Service Engineer – Canada

Resourcing Life Science; Canada; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company in the life sciences sector is seeking a skilled Medical Field Service Engineer to join their dynamic team. In this role, you will be responsible for the installation, maintenance, and repair of technical equipment at customer sites, ensuring compliance with specifications and standards. Your expertise in troubleshooting and problem-solving will be vital as you conduct on-site repairs and provide remote assistance to clients. With a focus on proactive maintenance and customer satisfaction, this position offers the opportunity to travel globally and make a significant impact in the field. If you are passionate about technology and customer service, this role could be your next great opportunity.

Qualifications

• 2-3 years as a Medical Field Service Engineer.
• Experience in calibration, repair, and validation for medical devices.

Responsibilities

• Install, remove, and relocate technical equipment at customer sites.
• Conduct on-site repairs and diagnose equipment malfunctions.
• Plan and execute on-site maintenance and upgrades.

Skills

Troubleshooting

Problem-solving

Calibration

Repair

Validation

Qualification

English language skills

Job description

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken
• Availability to travel globally 70%

If you have difficulty in applying, have any questions or you cannot find what you are looking for please contact us on 0044 (0) 207 421 0000 or [e-mail]