Field Service Engineer

ZipRecruiter; Toronto; On-site; CAD 84,000 - 103,000; Full time

Job summary

A leading BMS specialist in the UK is looking for a Field Service Engineer. This role involves providing on-site maintenance and fostering client relationships, with a focus on optimizing building management systems. Candidates should have experience with BMS technologies such as Trend, Tridium, or Siemens. This position offers a competitive salary and a clear career progression path within a supportive team environment.

Benefits

Competitive salary and benefits package

Training and development

Supportive team culture

Qualifications

• Proven experience in BMS field service.
• Excellent diagnostic and fault-finding skills.
• Strong communication skills with client-first mindset.

Responsibilities

• Provide on-site service and maintenance across BMS installations.
• Build strong relationships with clients.
• Conduct system health checks and propose upgrades.

Skills

BMS field service experience

Diagnostic and fault-finding skills

Strong communication skills

Ability to work independently

Tools

Trend systems

Tridium systems

Siemens systems

Job description

Overview

Field Service Engineer — £45,000 - £55,000 Basic (Overtime OTE £65K) + Car + Training + Technical Progression + Pension + Package Southampton. Are you a skilled BMS Field Service Engineer looking for your next challenge? Do you want to step beyond day-to-day callouts while still leveraging your hands-on expertise? This role blends engineering with strategic client interaction for a leading Building Management Systems (BMS) specialist in the UK. We are currently seeking a Field Service Engineer to join their expanding team in Southampton.

In this role, you'll deliver on-site support and maintenance, while building strong client relationships and contributing to long-term system performance and optimisation. This is a fantastic opportunity for a BMS professional who enjoys being on the tools but wants more variety and ownership, combining technical delivery with customer engagement.

Responsibilities

• Provide on-site service, maintenance, fault finding, and technical support across a portfolio of BMS installations.
• Act as a trusted point of contact for clients, building strong relationships through consistent, high-quality service.
• Conduct system health checks, risk assessments, and propose upgrades or enhancements to maximise efficiency and sustainability.
• Collaborate with account managers and project teams to ensure client objectives are fully supported and delivered.
• Stay updated on the latest BMS technologies and contribute insights into energy-saving and smart building solutions.
• Monday to Friday role, with occasional flexibility depending on project needs.

Ideal Candidate / Qualifications

• Proven experience in BMS field service, with strong knowledge of systems such as Trend, Tridium, or Siemens.
• Excellent diagnostic and fault-finding skills across both software and hardware.
• Strong communication skills, with a client-first mindset.
• Comfortable working independently and as part of a wider technical team.
• Ambition to grow into more strategic roles in the future (optional but welcomed).

What’s on Offer

• Competitive salary and benefits package
• Clear progression path within a high-performing business
• Training and development on new platforms and technologies
• Supportive team culture with a strong focus on employee wellbeing and career development