Field Service Engineer

Leonardo DRS

Bedford

On-site

CAD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health, dental, vision coverage

Flexible work hours

Wellness program

Professional development support

Job summary

Leonardo DRS in Canada is seeking a Field Service Engineer to support field service activities at depots, training sites, and customer operations. You will train, operate, or repair equipment in diverse environments and report progress to supervisors.

The role requires a bachelor’s degree or college diploma in electrical engineering, 1+ year of electrical design experience, and eligibility for Engineers NS. Occasional travel to customer sites is expected.

Qualifications

Bachelor’s degree or college diploma in Electrical engineering or Electrical Engineering Technology.
Experience in electrical design in a light manufacturing environment.
Familiarity with military and commercial standards for electrical designs.
Ability to read schematics and engineering specs and troubleshoot.
Strong interest in power electronics and power converters design.
Knowledge of RS232, Linux, and communications audio circuitry is an asset.
Ability to work well in a team.

Responsibilities

Support routine field service repair and overhaul at customer facilities and training sites.
Troubleshoot technical issues with DRS-specific equipment at field locations.
Collaborate remotely with engineering to resolve complex issues.
Propose solutions by coordinating with the engineering head office in Kanata, Ontario.
Maintain independent work habits with or without supervision.
Communicate progress and findings in reports and meetings.
Travel to customer sites as required.

Skills

Electrical design

Troubleshooting

Power electronics

Reading schematics

RS232

Linux basics

Teamwork

Education

Bachelor’s degree or College Diploma in Electrical Engineering or Electrical Engineering Technology

EET or P.Eng designation and eligibility for Engineers NS

Job description

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Location: Bedford, Nova Scotia, CA, B4B 1G9

DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for mission critical applications supporting all branches of the military in Canada, the US and many countries abroad. All products are designed and manufactured in house by our growing team of over 100 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over 30,000 fielded units boasting a field reliability of over 99%.

Job Summary

Reporting to the Supervisor – Repair and Overhaul, the Field Service Engineer will support routine field Service activities in operating environments at depots, training sites, and customer field operations with training, operation or repair

As a Field Service Engineer, your main responsibilities will include (but are not limited to):

Supports routine Field Service repair and overhaul in operating environments at customer facilities, training sites, and customer field operations involving training, operation, or repair
Troubleshoots technical issues involving DRS-specific equipment at military and commercial field locations
Takes complex issues that cannot be resolved by lower-level technicians and work with engineering remotely to resolve them
Determines solutions for routine technical problems by working remotely with the DRS engineering head office in Kanata, Ontario
Demonstrates the ability to work independently with or without supervision
May interface directly with customer personnel to address technical support issues either in person or by phone
Works at remote locations under supervision of others, including Navy personnel
Provides regular reports on progress and status, including technical field service reports or issue summaries
Completes assigned tasks on time and meets technical requirements
Communicates clearly, both verbally and in writing, with company personnel and customers as required
May participate in the preparation of less complex proposals
Attends appropriate engineering, customer or business meetings
Provides input and recommends process improvements. Supports, communicates, reinforces, and defends the mission, values, and culture of the organization.
Travel to customer sites as and when required.

What you require to be successful in the role:

Possession of a bachelor’s degree or College Diploma in Electrical engineering or Electrical Engineering Technology from a recognized post-secondary institution
Minimum of one (1) years of experience in electrical design in a light manufacturing environment
EET or P. Eng. designation, and eligible for registration with Engineers NS
Familiarity with the application of military and commercial standards to electrical designs is required
Experience reading schematics and engineering specs, with a strong ability to troubleshoot
Demonstrated understanding and strong interests in power electronics and power converters design
Demonstrated application of electronic theory, principles of electrical circuits, testing procedures and related knowledge to construct and debug power electronics circuitry in relation to the design of power conversion equipment
Knowledge of RS232 communication protocols, Linux operating systems, communications systems, and audio circuitry is considered an asset.
Works well within a team.

Benefits of working with DRS

A motivating team-based environment where your achievements matter
An opportunity to work on industry leading edge technology
Flexible work hours and a compressed work week to promote a healthy work/life balance
Industry leading wellness program including:
- Access to Employee and Family Assistance Program
- Permanent fulltime employees enjoy Health, dental, and vision coverage available on first day of hire at no cost to the employee with access to virtual healthcare
Competitive compensation including:
- Reimbursement for professional development initiatives and memberships plus access to free online learning resources
- Registered Retirement Savings Plan with matching company contributions with access to complimentary financial planning
- Maternity and Parental leave top-up
- Vacation, personal days, sick leave, and additional company paid days off

About DRS Pivotal Power

DRS Pivotal Power Inc., a subsidiary of Leonardo DRS, is a leader in the development and manufacture of high reliability power conversion equipment for mission critical military applications. DRS Pivotal Power is part of the Naval Electronics Canada Group.

All applicants must fulfill requirements for Canadian security clearance.

Applicants requiring a disability related accommodation to participate in the recruitment process are to advise Human Resources.

DRS Pivotal Power Inc. is an equal opportunity employer.

#DRSCanada

Our Vision. To be the leading mid-tier defense technology company in the U.S.

Our Values. The Leonardo DRS culture is defined by our Core Values and Principles: