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A leading IT support service provider is looking for an Entry-Level Field Service Computer Technician in Montreal to support client IT operations. The role includes troubleshooting hardware/software, installing new systems, and providing customer support. Ideal for recent graduates in IT or computer science. Benefits include training, overtime opportunities, and full benefits after three months.
Field Service Computer Technician - Client-Site Support
A&R Solutions
Position overview :
Reporting to the Regional Field Manager, the field support analyst is responsible for supporting IT operations across regional customer sites. Field support analysts must troubleshoot, diagnose, repair, and maintain hardware and software to ensure efficient and up-to-standard systems. Field Service Computer Technicians serve as the primary contact for IT support and represent the face of A&R Solutions to customers.
This position will be providing support to our clients in the Montreal region
This is an entry level position, and we encourage new college and university graduates to apply!
Job Scope and Impact :
The Field Service Computer Technician has a key role within the Customer Support Group. The role is responsible for effectively responding to, and managing, IT operations across a localized customer base, for which the Field Service Computer Technician is responsible. The position is essential for ensuring that the technology used by client organizations is operating efficiently and effectively. Issues are to be resolved promptly and professionally.
What we offer :
Key Responsibilities :
Qualifications :
Education and Experience :
A degree or diploma in computer science, information technology or a related field is usually required for this position. However, equivalent work experience in technical support will be accepted. Additional certifications such as CompTIA A+ or Network+ is also beneficial.