Field Sales Technician

TalentSphere Staffing Solutions; Calgary; On-site; CAD 100,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Field Sales Technician, providing technical support and service in the industrial air filtration sector. This role offers the chance to work with an industry leader, focusing on aftermarket sales and customer service. You'll engage in troubleshooting, maintenance, and sales promotion while traveling across Alberta and British Columbia. Enjoy a strong base salary, commissions, and comprehensive benefits in a dynamic environment that values learning and growth. This is an excellent opportunity for those with a mechanical aptitude and a passion for problem-solving.

Benefits

Service Van Provided

Pension Plan

Comprehensive Benefits

Salary and Commissions

Qualifications

• Completion of post-secondary studies in business or a technical trade preferred.
• Ability to handle service and maintenance tasks in an industrial setting.

Responsibilities

• Promote the sale of replacement parts and preventative maintenance services.
• Troubleshoot and perform repairs on equipment issues.
• Perform onsite maintenance, assembly, and repairs.

Skills

Sales Experience

Mechanical Aptitude

Problem-Solving Skills

Communication Skills

Electrical Knowledge

Industrial Technical Solutions

Education

Post-secondary Studies in Business or Technical Trade

Tools

PLC Programming

Ladder Logic

VFDs

Job description

TalentSphere Staffing Solutions is partnered with an industry leading manufacturer of industrial air filtration products and are searching for their Field Sales Technician. This individual would be covering an Alberta and BC based territory, with the primary work being based in Alberta.

The ideal candidate would be someone with a background in providing industrial technical solutions, with sales experience, and a high mechanical aptitude. Candidates with an Electrical, Millwright, or similar industry background who have an entrepreneurial attitude are also encouraged to apply.

This position comes with a strong base salary, and bonus plan that would put this candidate above $100,000. A service van is provided.

Job Summary

Aftermarket sales technician, providing technical support and service to customers after the sale of products, coordinating with subcontractors for installation of products and sourcing of installation materials, conducting preventative maintenance inspections, repairs, and parts sales for existing installations. This role requires a strong understanding of products and applications in source capture exhaust and filtration equipment, exhaust fans, and dust collectors. Problem-solving skills and strong verbal and written communication skills are essential.

Job Specifications

1. Educational Background: Completion of post-secondary studies in business or a technical trade, such as electrical work, millwright, or a similar field, is preferred.
2. Experience: Ability to handle service and maintenance tasks in an industrial setting, with strong sales and customer service skills. Previous related experience is a plus.
3. Certifications or Licenses: A valid driver’s license is required.
4. Skills and Abilities: Willingness to develop expertise in industrial ventilation systems and motor control troubleshooting. Basic knowledge of PLC programming, ladder logic, and VFDs is an advantage. Hands-on mechanical and electrical aptitude, ability to work independently, collaborative mindset, and eagerness to learn are essential.

Duties and Responsibilities

1. Sales and Service Promotion: Promote the sale of replacement parts, spare parts, and preventative maintenance services.
2. Identify and Address Equipment Issues: Troubleshoot and perform repairs or escalate issues.
3. Assist in Manufacturing Problem Solving: Contribute to resolving production challenges.
4. Field Service and Maintenance: Perform onsite maintenance, assembly, repairs, and collaborate on large-scale installations.
5. Service Reporting: Provide detailed reports post-service for invoicing.
6. Emergency Service Support: Support urgent service requests, including estimates and parts coordination.
7. Customer Complaint Coordination: Work with departments to resolve issues efficiently.
8. Airflow Measurements and System Balancing: Learn and perform airflow measurements and adjustments; training will be provided.

The role involves Monday to Friday work, with 70-80% travel across Alberta and British Columbia.

What’s in it for you? The opportunity to join an industry leader and establish long-term roots. Compensation includes salary, commissions, pension plan, and comprehensive benefits. Please submit your resume (in Word format) to [e-mail]. Only candidates legally authorized to work in Canada will be considered.