Field Sales Support Specialist

White Cap Canada Inc.; Winnipeg; On-site; CAD 46,000 - 56,000; Full time

Job summary

White Cap Canada Inc. is hiring a territory sales professional to maximize sales targets within an assigned region.

You will work in a team-sales environment, supporting field sales in prospecting, quoting, purchasing, vendor management, expediting, lead follow-up, and data analysis at the account and product levels. Responsibilities include meeting sales quotas, providing product and pricing information, building lasting customer relationships, managing the full order cycle, and negotiating to

Qualifications

• 2–5 years of sales experience in a related role.
• Strong communication and customer service skills.
• Ability to analyze sales trends and create action plans.
• Experience with pricing, bids, and vendor coordination.

Responsibilities

• Meet or exceed sales quotas within the assigned territory.
• Provide product and pricing information by phone or email.
• Maintain lasting relationships with customers through proactive communication.
• Manage the full order cycle to ensure customer satisfaction.
• Analyze sales trends and develop action plans with the sales team.
• Support field staff to improve productivity.
• Promote products and services and assist campaigns.
• Negotiate and close sales within pricing goals.

Skills

Sales

Customer communication

Data analysis

Prospecting

Negotiation

Education

HS Diploma or GED

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary:

Responsible for maximizing sales targets within an assigned territory. Work in a team-sales setting to support field sales in managing all sales activities, including prospecting, quoting, purchasing, vendor management, expediting, lead follow-up, and performing data analysis for trends at the account and product level.

Major Tasks, Responsibilities, and Key Accountabilities:

• Handles sales quotas for assigned territory. Ensures customers' needs and expectations regarding their order are met. Follows through with requests to completion or delegates to internal partners.
• Provides product and pricing information to customers via phone or email. Obtains and prepares bid documents.
• Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues.
• Provides support to field-based staff to support productivity. Manages all aspects of the order cycle as necessary to ensure customer satisfaction including prospecting, quoting, purchasing, vendor management, expediting, and lead follow-up.
• Analyzes sales trends at the account and product level within assigned territory. Creates and executes action plans with the extended sales team.
• Promotes the organization's product line and services and supports marketing campaigns.
• Executes the complete sales process from engaging potential clients to following up to ensure order satisfaction. Provides updates and feedback, and escalates issues appropriately to the sales and leadership teams.
• Negotiates and closes sales within current pricing, discount structure, and average pricing goals to meet or exceed sales goals for assigned territory.

Nature and Scope:

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.

Work Environment:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 5% of the time.

Education and Experience:

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications:

If you're looking to play a role in building Canada, consider one of our open opportunities. We can't wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay: $50,800.00