Field Sales Specialist - Ocean Freight

DHL; Richmond; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A dynamic logistics company is seeking a Field Sales Specialist focused on Ocean Freight in Richmond, Canada. The role involves developing business relationships with medium to large customers, managing sales pipelines, and ensuring customer satisfaction. Candidates should have substantial sales experience, excellent communication skills, and the ability to thrive in a team environment. This position offers a rewarding culture and hybrid work options, along with a competitive salary package.

Benefits

Flexible work environment

Comprehensive compensation and benefits

Qualifications

• 3 to 5 years’ experience in a similar field sales role.
• Track record of successful sales results and achieving KPIs.
• Owns a vehicle for customer visits, approximately 80% travel.

Responsibilities

• Develop and manage a pipeline to win new business opportunities.
• Maintain and inform customers about logistics changes and challenges.
• Build rapport with customers and provide tailored solutions.

Skills

Sales experience

Communication skills

Organizational skills

Bilingual (French & English)

Job description

Hiring Alert:DHL Global Forwarding is looking for a dynamic and experiencedField Sales Specialist- Ocean Freightstationed in Vancouverto join ourteam

As aField Sales Specialist- Ocean Freight, you'll play a key role in connecting businesses and people through world-class logistics solutions. You'll work alongside a talented and motivated sales team, driving customer satisfaction and profitability while representing a brand you can be proud of.

IN THIS JOB YOU WILL:

• Develops a strong pipeline and wins new Business Opportunities
  Plans and manages medium to large sized Business Customers
• Maintains customers informed of changing logistics environment, challenges and provides solutions accordingly
• Seeks and prospects medium to large size customer targets to win new business
• Prospects, wins, implements, and manages medium to large size Business Customers
• Builds rapport and trust with customers by being informed about customer’s supply chain needs and ensures extensive knowledge of the market in order to provide solutions that best suit customer’s needs
• Assesses the type and size of customer needs
• Recommends solutions based on customer needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customer
• Regularly reviews customer churn and retention by conducting joint visits with product teams, trade lane specialists
• Participates in workshops with customers - share information on updated regulations, products, etc.
• Uses networks within the various sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
• Utilizes DGF CRM tool for reporting and analysis

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Extensive knowledge of Ocean Freight products (3 to 5 years’ experience in a similar role)
• Track record of successful sales results in achieving KPIs
• Superior communication and presentation skills, having experience in selling in competitive markets.
• High degree of self-confidence, organizational skills, initiative, and commitment
• Excellent computer skills
• Creative, enthusiastic, and dynamic individual that works well in a team environment.
• Owns a vehicle for face-to-face customer visits (approx. 80%)
• Bilingual (French & English)

YOU’LL BE REWARDED IN MANY WAYS, SUCH AS:

• Belong to a diverse and dynamic culture that promotes inclusion, growth and development
• Participate in comprehensive compensation, benefits and work perk programs
• Enjoy a flexible, hybrid work environment

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43,000 employees in 101 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 6 regions and 35 countries. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. All candidates are required to provide proof of COVID-19 vaccination to be eligible for hire.

Follow us on social media to learn more about our business and culture:

DHL Global Forwarding on LinkedIn

#DHLJobs #BusinessDevelopment #DHLForwarding #CareerOpportunities