Field Nurse Case Manager - British Columbia / Manitoba / Alberta

Cencora, Inc.; British Columbia; On-site; CAD 65,000 - 102,000; Full time

Job summary

A leading healthcare company is seeking a dedicated professional to manage patient programs and support physicians. The role involves customizing healthcare programs, providing patient support, and maintaining strong relationships with healthcare providers. Candidates should possess a bachelor's degree in healthcare and relevant nursing experience. This full-time position offers a comprehensive benefits package and opportunities for professional development.

Benefits

Comprehensive benefits package

Family support

Training programs

Development opportunities

Qualifications

• Minimum five years in healthcare, pharmaceutical, or insurance industry.
• Licensed Nurse (RN or RPN/LPN) with active registration.
• Case management experience preferred.

Responsibilities

• Customize program elements to meet the needs of assigned prescribing physicians.
• Provide reimbursement guidelines to patients and physicians.
• Coordinate and track patient services to expedite therapy access.

Skills

Communication

Problem Solving

Patient Support

Education

Bachelor’s degree in healthcare

Nurse diploma

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

PRIMARY DUTIES AND RESPONSIBILITIES :

Practice Management

• Customize program elements to meet the needs of assigned prescribing physicians;
• Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access coverage, and review patient charts, documenting therapies and tests;
• Identify obstacles to coverage and communicate them to the Program Manager;
• Develop strong relationships with physicians and their staff, providing support for patient program maintenance;
• Proactively resolve issues with assigned physicians;
• Train physicians and clinics on programs and new initiatives;
• Provide ongoing feedback to the Program Manager based on field observations and physician feedback;
• Complete all relevant reports within specified timelines and standards.

Patient Support (may vary based on program design)

• Welcome patients and capture required information;
• Provide reimbursement guidelines to patients and physicians;
• Coordinate and track patient services to expedite therapy access;
• Coordinate coverage activities between patients, physicians, and insurers;
• Confirm reimbursement outcomes with patients;
• Navigate patients through financial assistance options;
• Assist with pharmacy selection and drug delivery coordination;
• Support ongoing therapy management;
• Refer clinical questions to healthcare providers;
• Report adverse events following SOPs;
• Assist in training new team members;
• Maintain positive relationships within the team;
• Provide timely information to patients and clinics;
• Participate in physician meetings and CME events;
• Deliver in-service presentations with pharmaceutical representatives.

Other

• Maintain communication with relevant stakeholders;
• Complete reports and administrative tasks as required;
• Perform other duties as assigned;
• May be on standby/on call as needed.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS :

• Bachelor’s degree in healthcare or related discipline, or nurse diploma;
• Minimum five (5) years in healthcare, pharmaceutical, or insurance industry, or related experience;
• Licensed Nurse (RN or RPN/LPN) with active registration;
• Case management experience preferred; minimum three (3) years nursing in a clinical setting;
• Ability to travel within territory, some overnight travel may be required;
• Valid driver’s license and reliable transportation;
• Experience in therapeutic areas, business administration, or reimbursement systems is an asset;
• Knowledge of reimbursement processes, legislation, and regulations;
• Fluency in French and/or English depending on location.

What Cencora offers

We provide a comprehensive benefits package supporting physical, emotional, financial, and social wellness, including family support, training programs, and development opportunities. We are committed to an inclusive culture and equal employment opportunity.

Full-time position.

Cencora is committed to providing reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or email [emailprotected].

Accessibility Policy

We are dedicated to fair and accessible employment practices and will accommodate individuals with disabilities during recruitment and employment.

Salary Range: 65,900 CAD - 101,420 CAD

Affiliated Company: Innomar Strategies